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"Room phone didn’t work, upgraded my room to a corner suite. Only to be placed in a different room. Kitchen closes too soon"

"The hotel itself is not bad but the guests are scary and everyone stays there with big dogs with them."

"staff was incredibly rude. bad area. doesn’t look as nice or clean as the photos"

"The hotel was really nice and modern. The staff was outstanding!! The staff was very kind and helpful. We were very near the airport but Never heard any planes. We had a great view of the planes landing. I will stay at this hotel every time I visit L.A. shout out to James who worked the desk at night. James was GREAT!! There were to younger guys who worked the front desk in the morning they too were GREAT!! And the security guard at night was GREAT!!"

"5 stars for Clean rooms, shops nearby. front desk staff could’ve been little friendly"

"Friendly Staff Nice Cafe Room Service Ample parking Clean establishment and Rooms. "

"No running water"

"when ever i go to universal meaning few times every year i stay at the Sheraton"

"You could hear a lot of the jet takeoffs and motorcycles roaring by on the street quite loud. Our side was facing LAX airport so may have been normal but would have been better on back of hotel for getting a room to get sleep. Breakfast burrito and sandwich very greasy if you order from front counter. May be better if you have time to eat in restaurant, but not sure.."