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"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"Great location. Spacious room. Comfortable beds. Powerful shower with very hot water. Luxurious towels and quality bedding. Generous, reasonably priced car park."

"The bathroom was tiny- no room for 2 people. Most of the time there was no hot water from the bathroom sink- the shower was okay. Food at breakfast wasn`t hot."

"Room spacious and clean, and included breakfast very good, and staff helpful.."

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."

"Stay here regularly as Son and family live close by Staff always friendly and very accommodating Rooms been redecorated since last visit in March Only complaint would be no working electric car charger points "

"Easy, comfortable and clean"

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."

"Nightmare trying to sort out any admin with them. Can't provide invoice, only hotel I have stayed at in last 3 years that can't. Don't use for business travel until they can sort it out."