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"We were kindly offers an upgrade to an exec room. It was a very short stay. The room was prepared but apart from bed and bathroom being ok. The room itself was filthy. Every surface desk, table, bedside unit was covered in food crumbs. The carpet was dirty also. I mentioned this to the staff member on the front desk who seemingly wasn't bothered. We were not impressed to say the least! "

"The staff were so kind - reception team never at around 0830 on my check in day with short dark hair and glasses checked me in. I had to ask for a early check in because I came for an exam and he was so attentive and arranged for a room to be cleaned and also treated me to some treats in the room to cheer me up and wish me good luck. This really made my whole experience of this trip so much better and I was so grateful for the empathy and kindness. The hotel itself was clean. Nice view of the lake. Comfortable beds. Good amenities in room. Continental varied breakfast. Overall excellent experience "

"Great location. Spacious room. Comfortable beds. Powerful shower with very hot water. Luxurious towels and quality bedding. Generous, reasonably priced car park."

"Basic (as expected) but fine for one night and very convenient for the airport. "

"Stayed at the Forest of Arden Hotel and overall had a really good experience. The setting is genuinely stunning, especially in the evening when the deer come out, which was a real highlight for us. It’s clearly very golf-focused, so worth knowing if that’s not your thing, but it didn’t take away from our stay. The rooms were clean and comfortable, although starting to feel a little worn in places. The staff were friendly throughout, and I have to give a special mention for how well they handled my wife’s and son’s coeliac requirements. Breakfast was prepared separately from the buffet, fresh, and with plenty of options, which made a big difference. We felt safe and well looked after during our stay, and I’d definitely come back again."

"The bathroom was tiny- no room for 2 people. Most of the time there was no hot water from the bathroom sink- the shower was okay. Food at breakfast wasn`t hot."

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."

"Lovely venue 1st time staying and will definitely be back"

"Clean room very convenient for NEC"