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"Great service and clean room"

"The room was spacious and suitable for anniversary celebrations"

"The room is clean and new. No smell of smoke. The staff are polite and friendly. Breakfast is good and the place is bright and pleasant."

"Hotel room was great. I would like to compliment 2 special staffs from the front desk. Jonathan and Daphne. When I first arrived after a 4 hours flight, i saw Jonathan who was at the front desk on his mid night shift. I did a request for a room which has bath tub for my kid. With his great customer service attitude he try and manage to secure a room for us. He is willing to go the extra mile to meet customer’s requirements. Daphne, on the other hand. Assisted me on sending a package out to my vendor on an urgent case. Great staffs you have and i am coming back to your hotel every trip in Shenzhen. "

"Need staff to keep the order of elevator if there hotel hosting event in 24/25 floor "

"Cleanliness "

"Amazing Sauna spa, great staffs. Very clean"

"Great location and food near by. Gaby the concierge was very helpful "

"Beautiful hotel, excellent service. An overall great experience! "