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"Staff were visible and helpful "

"I ordered room service which took 45 mins . The hot soup i ordered was cold! I requested coke zero , unfortunately regular coke sent. I had to wait again for it. So room service was horrible!"

"The room was modern, clean, spacious and well equipped. The staff were endlessly helpful, polite yet friendly and efficient in their tasks. The amenities and parking were just as described. Overall, excellent! The food in the restaurant / bar was exquisite and fairly priced although they could do with updating their allergens list as it was a little vague in places."

"N/a"

"This hotel is worth the money if you are flying out of Gatwick. The staff are very nice the hotel is clean and quiet and it is attached to the airport so its very easy when travelling. Highly recommend."

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"The staff was friendly, helpful and overall excellent. Unfortunately, the elevator was not working and it was not repaired throughout our stay of 6 nights! We were on the fifth floor, so we had to make the tedious climb up and down to our room. The hotel did not even offer to compensate us for this inconvenience. It was only after we asked for a complimentary something that they offered one day free breakfast. The water pressure of the toilet in the room was very low, so flushing did not work well. "

"Comfortable family rooms"

"Great hotel fantastic staff, but only green tea bags in the room!"