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"A bath robe in the room to facilitate going to the pool would make this place a solid five!"

"Lovely room in great location "

"All ok"

"It's a lovely old hotel BUT... There's no lift and for me, age 77, the 50 stairs up to my room, and back down, were not easy to manage. The hotel, as at April 2026, is undergoing some renovation which made things more awkward and left a lot of mess and dirt around. There was no help to get suitcases upstairs. Having said that the staff were all lovely people and breakfast was good. The car park is useful but a bit of distance from the hotel and up a hill to get out of the car park and down again to the hotel. Rooms are somewhat noisy in the day and evening although Frome does get quiet after 11pm in the week. A bit later on Friday evening!"

"It was good. "

"Such a beautiful little place "

"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"Hotel condition and location really good however both being in our seventies, with two full sized suitcases, we were really surprised and seriously disappointed to have been given a half landing room having to lug our suitcases up and down six-seven stairs by ourselves!! Checkin clerk didn’t seem aware or concerned. "

"A nicely decorated room, well located within walking distance for the main tourist attractions. The bathroom was very spacious, the hot water was very hot, and it was quiet around the room. The bedding was clean and comfortable. The magazine provided was also very interesting. The breakfast was great - a lot of variety, hot and delicious, and the staff were very friendly. The only thing was it would have been good to have parking within the cost of the room, we had to park at the park and ride and walk down which took some time. Overall a very pleasant stay for our first time in Bath."