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"Clean room, comfortable bed, friendly staff, excellent location, big car park (although a £5 hidden parking charge) "

"Room very modern. Excellent shower."

"Waleed on reception was very helpful."

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here "

"Easy free parking and the hotel is very nice in every way. "

"The breakfast menu was full of choice. The cooked breakfast was nicely cooked. However the tea and coffee was from a machine and the water was not hot enough. The waitress , however boiled a kettle and made a lovely fresh one."

"Service & staff were great … as were the facilities & room .. the only complaint we have is that despite upgrading to the turquoise suite the room was really quite cold despite an extra radiator being provided & remained so"

"Room was excellent and the hotel and facilities were great "

"Great staff at breakfast"