From the day my husband and I checked in everything was horrible. They had to change our room on because the toilet did not flush. The air conditioner kept turning off every 30 minutes and the staff told us it was because the system did not have the capacity to stay on the entire day or night. The room key did not work every time we went back to our room, we had to go back downstairs to have them reactivate the key card. The person who cleans the room went in without nocking while we were laying in bed. the coffee machine downstairs was in maintenance the entire time. we ordered a pizza in the hotel's restaurant and they took 1 hour to make the pizza and when we asked the server, she responded, "you guys ordered a pizza?" When the pizza finally came, there was no crust, it was only melted cheese, a lot of melted cheese. we were unable to eat it so we asked to change it for burgers and when the burgers came they were raw. I finally complained with the hotel manager whom only responded "sorry, sorry, sorry" but did not do anything about it.