Santa Cruz Hotels, San Juan

"We were with family and had a suite, the extra space was great. The room was very clean, breakfast was excellent. Also the free cocktail hour every afternoon was great. Pool area was very nice"

"Hotel looks like it is under construction Lots of parts of the hotel are not open Hotel needs to be renovated No microwaves in room And smells a bit moldy all threw out the hotel No breakfast available at this location you have to go to the other side to there sister hotel and they are extremely rude ."

"Everyone was very welcoming."

"Everything was great with the exception that we saw couple cockroaches in one of the bedrooms. "

"Everything about this hotel was great. The area and staff were very friendly and helpful. We arrived hours before check in and was able to be helped and given an upgraded room with a better ocean view. "

"No rules were implemented. No children in hot tub should mean that! relaxing i was hot in head with football while kids were unattended in hot tub. i’ve been there before and same thing happened. Our fault we went during spring break so pool was over run with unruley kids with no parents to be seen. Couldn’t really relax, not enough poolside chairs, people would come out at 5 am pick there chairs put all there stuff in it and stay for whole day until evening, leaving no space for others. only a few cabanas to rent with too many guests. Children at the pool side bar."

"The bathroom station was amazing soap shampoo and conditioner"

"Best place to stay , staff and bar are the best and always helping out. "

"The coffee wasn’t good at all."