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"My only complaint was there were no power sockets at both bedside cabinets which is very unusual as needed for charging phones, cameras etc, had to unplug tv on sideboard opposite bed to use socket and also buy a travel adapter as there was no usb port, there was one thankfully in bathroom for styling tong, bedroom was very dated."

"Clean and spacious room. Restaurant had good options and caffe was open early to grab a coffe and pastry before our day. "

"Great stay for our five nights in Florence. The triple room was very spacious (king bed and a twin for our 4 yr old). The roof top bar was amazing. Having a drink after a long day taking in the view was what we needed. It’s in a great location, walking distance to the duomo and several piazzas. "

"Absolutely lovely. Every member of staff we encountered was friendly and helpful. Great selection at breakfast. The gardens are stunning. "

"Beautiful hotel in fabulous location - 7 mins walk away from train and most major attractions! Really great hotel - very clean and hospitable. Room is really clean, spacious and bright. We stayed in the two double beds room, which were comfy. Decor is really modern. TV channels are interesting. Everyone is always so happy and eager to help out, esp the front desk staff. The breakfast in the morning is one of the best hotel breakfasts we’ve ever encountered in our travels. A lot of offerings like croissant, eggs, yogurt, fruits, cereal, etc. The servers Jessica and Ivy are especially sweet, quick and nice to see before we start our days. The cappuccino also rivals those that we pay for outside the hotel. Great comfortable stay overall. They ended our trip by giving us a sweet note and biscotti, which was a nice touch."

"Great location Beautiful breakfast Spacious room"

"The rome was immaculate! Excellent customer service. Every body were very warm and accommodating. Location is safe and walkable. Good breakfast options. No complains here! Was very happy with our stay, free water and snacks that were replenished everyday."

"The hotel is located right next to a tram so it’s very easy to get there from the train station. It is about a 15 minute walk away from the Duomo and even further for the river and museums so that’s something to consider. I think this is one of the few hotels that has an elevator in it which is a huge plus when traveling with multiple bags. The views from the gym are absolutely gorgeous! There’s a laundry and kitchen in the basement and the lobby has one of those cute, retro photo booths that you can use. It even has swings in the entrance. The only complaint I had was they don’t allow irons in the room, you have to go all the way down to the basement to use the communal irons and ironing boards they have set up in the laundry. Otherwise, for the price and location? I’d recommend it. "

"Rooms on the lower floors near the piazza can be very loud. Street noise kept us awake. Somehow cigarette smoke was noticeable in the rooms. The smoke seemed to come thru the heating/cooling ducts. However the location is very good. Close to the train station and local attractions. "