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"We ordered a room with 2 queen beds. When we arrived, me and my daughter we received key and being told we got beautiful vip specious room. We got to the room to find out there was a one king bed. When person who accompanied us was told thattwasn't what we ordered he contacted front desc and being told the hotel is packed and no other room is available. They tried to put additional temporary bed to accomodate us. It took 2 hours of stres being looked at like I was crazy refusing room which they assigned it to us, to finally be told they have a room with 2 queen beds. Shouldn't I receive what I ordered and was available at the time of purchase without any stress, I think I should receive what I paid for ."

"Room was clean, buffet was pretty good but the sit down restaurants were better quality. Staff was helpful and friendly. The drinks were a little cheap but overall a good experience"

"It was a great hotel private resort with good food. It is expensive. There was a golf tournament on that was not on their website so we could not play their golf courses. They did not even compensate transportation to another Golf course. But would come back in spite of the golf problem."

"Todo rico. Tienen el bufette y también algunas comidas las hacen al momento"

"Everything was great except the arrival… no warm cloth to clean… welcome drink. It seemed like they were forgetting those touches."

"On arrival they didn't have our confirmation and it took almost 2 hours for them to give us our room."

"Absolutely beautiful place. Great staff."

"Great staff"

"Amazing!!!!!"