Top Hotels Near SFER IK in Tulum from AU$101

"Absolutely loved our stay. The staff was incredibly friendly and answered questions promptly. Griselda (housekeeping) was a joy. Singing and making sure every detail was covered. Planning on a return visit in the Fall. "

"La propiedad está muy bien por el precio es muy cómodo limpio y bonito, sin embargo hay detalles que se debe tener en cuenta, la humedad de la zona hace que las habitaciones puedan oler húmedas las piscinas son agua fría por lo que no es tan placentero entrar a no ser que esté muy caliente el día, si no tienes carro no recomiendo la propiedad pues está lejos de todo."

"Very nice "

"Yes everthing eas amazing i recommend thr fiid was amazing and the staff was very nice i was relaxing i the spa i love it. Raxmat is thank you"

"Overall, the hotel grounds and nice and maintained. I can say the rooms were nice and spacious as well. The only problem is outside noise in the apartment. My 1 bedroom was outside of the pool with kids constantly screaming. I was able to tune it out but the bedroom located in the back faced the road and you can clearly hear every car driving by. Thankful the road is clamber at night. On my second day there was a high pitched loud buzzing sound coming from the courtyard. I couldn’t tune this sound out and it was extremely irritating. I walked around to see where it was coming from and finally asked the front desk if I could change rooms. I also noticed my balcony door didn’t close all the way. The front desk said we don’t have any other one bedrooms available and said nobody ever complained about this noise. I offered to take a downgrade or even pay for an upgrade to no avail. I convinced them to come hear the sound and they finally agreed and learned the sound was coming from a motor outside of my room. They shut off the motor and all was well and they sent someone to fix the door. The motor was back on my last day but I just dealt with it. The front desk could have handled the situation better and offered some accommodation rather than dismissing my claims. Overall it’s a nice place but not relaxing and staff could have been better. I’d think twice before booking this place or at least book a room on the higher floor to avoid the noise. "

"We loved our stay at Zamas. Our five-person family were very comfortable in a family suite and we loved that the front door opened up to sand, coconut trees and hammocks. The bar/restaurant has a beautiful view right on the water and the bartenders/waiters are very friendly. The only thing that could have been better was if the beach were swimmable. The amount of sargasso was overwhelming. There is no way hotel staff could have cleared the beach, even if they tried. I think our stay was in peak sargasso season. Despite that, we could have stayed much longer at Zamas. It’s a great place to return to while exploring the Tulum area. "

"I loved my stay! My room had an amazing view and was so pretty!...every day enjoyed the sunshine...The staff was super nice! Ale was very kind and professional. I would love to come back!"

"Lovely staff and our sea view room had an excellent view! "

"Very good breakfast, great view from the room, very friendly staff, only 2 small comments, no pool and no TV but great beach"