Travelers find a tropical retreat at Zamas Hotel with beach massages and Thai spa services. The private white sand beach offers serenity, while Que Fresco restaurant serves international cuisine with ocean views. Enjoy fishing, snorkeling, and scuba diving on-site.
Located on the beach, Zamas Hotel is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
What's nearby
Tulum Beach
10 min walk - 0.9 km
Jaguar Park
18 min walk - 1.5 km
Tulum National Park
18 min walk - 1.5 km
SFER IK
6 min walk - 0.6 km
Jaguar Viewpoint Tulum
18 min walk - 1.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
100 min drive
Restaurants
Papaya Playa Beach Club
9 min walk
Maya Tulum
10 min walk
Mateos
1 min walk
Khyra Tulum
17 min walk
La Eufemia
10 min walk
About this property
Zamas Hotel
Hotel near Tulum Beach
Take advantage of a terrace, shopping on-site and a garden at Zamas Hotel. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Treat yourself to spa services, such as a body wrap, a Thai massage or Ayurvedic treatments. The on-site international cuisine restaurant, Que Fresco, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as snorkelling, fishing and scuba diving. Free WiFi in public areas is available to all guests, along with an arcade/games room and a library.
You'll also enjoy perks such as:
An outdoor pool, along with sunloungers
Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
A porter/bellboy, beach towels and tour/ticket information
Wedding services, a computer station and concierge services
Room features
All guest rooms at Zamas Hotel have perks, such as laptop-compatible safes and air conditioning, as well as amenities, such as room service.
Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
A bar/lounge
A restaurant
Restaurants on site
Que Fresco
Things to do
Arcade/game room
Fishing
Library
Outdoor pool
Scuba diving
Shopping
Snorkelling
Family friendly
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Outdoors
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Terrace
Spa
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Swedish massages
Thai massages
Accessibility
No lift
More
1 building
1 floor
Mosquito nets
Smoke-free property
Room amenities
Bathroom
Free toiletries
Shower
Towels provided
Food and drink
Room service
More
Air conditioning
Ceiling fan
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults and MXN 50 to 150 for children
Pet fee: MXN 1000 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum
Frequently asked questions
Does Zamas Hotel have a pool?
Yes, this property has an outdoor pool.
Is Zamas Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.
How much is parking at Zamas Hotel?
This property doesn't offer parking.
What time is check-in at Zamas Hotel?
Check-in start time: 3 PM; check-in end time: 11 PM.
What time is check-out at Zamas Hotel?
Checkout is at noon.
Does Zamas Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Zamas Hotel located?
Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of SFER IK and Tulum Beach. Tulum Mayan Ruins and Playa Paraiso are also within 3 miles (5 km).
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Reviews
Zamas Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation.
We finally made the trip and have just had the most magical stay at this very special hotel.
Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view.
The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.
I could say endless nice things about this hotel, truly! My room opened right onto the beach and the view was breathtaking. Being able to roll out of bed every morning with a cup of coffee and sit in my hammock was fantastic. The staff was so friendly and helpful. They went above and beyond. The food at the restaurant was great and the view exceptional. The pool was also great as a second swimming option. And get the massages! They set ours up on the upper floor of one of their vacant suites. We got a beautiful view of the ocean and a gentle breeze. The masseuse was amazing. I don’t remember the last time I felt so relaxed. If you’re into birds, there were so many to see just chilling on the beach. Off the top of my head we saw grackles, plovers, swallows, cormorants and pelicans. 10/10 no notes.
Lynzi
Stayed 4 nights in Feb 2026
10/10 Excellent
davena
28 Nov 2025
Liked: Cleanliness, staff & service
Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Shaun
Stayed 2 nights in Nov 2023
8/10 Good
Alethea
21 Mar 2025
Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Alethea
Stayed 3 nights in Mar 2025
10/10 Excellent
Erika
22 Dec 2022
Perfect three days at Zamas Tulum
The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Erika
Stayed 4 nights in Dec 2022
10/10 Excellent
Shlomo
17 Aug 2025
Liked: Amenities
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home.
The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail.
Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!