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Alaya Tulum
3.5 star property

Ocean-view hotel with a beach bar, near Tulum Beach
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Alaya Tulum

Photo gallery for Alaya Tulum

On the beach, white sand, sun-loungers, beach towels
Suite, 1 King Bed, Beach View, Oceanfront
Deluxe Suite, Balcony, Partial Ocean View | View from room
Suite, 1 King Bed, Beach View, Oceanfront | View from room
Family Villa, Balcony | Bathroom

Overview of Alaya Tulum

VIP Access
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Spa

Explore the area

Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationTulumunchies1 min walk
  • Popular LocationChefs Table1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)112 min drive
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Room options

Suite, 1 King Bed, Beach View, Oceanfront

cleanliness

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Balcony, Partial Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, Balcony, Ocean View

cleanliness

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
Daily housekeeping
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Apartment, Kitchenette

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

Villa, Garden View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Panoramic Villa, 2 Bedrooms, Ocean View

cleanliness

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Blackout curtains
2 bedrooms
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

Family Villa, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Free cots/infant beds
Blackout curtains
Ceiling fan
Bathrobes
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

About the area

Tulum

Located on the beach, Alaya Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 11 min walk
  • Tulum Mayan Ruins - 16 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive

Restaurants

  • Rosa Negra Tulum - 7 min walk
  • La Taqueria - 10 min walk
  • Casa Jaguar - 9 min walk
  • Cenzontle - 9 min walk
  • Gitano - 7 min walk

About this property

Alaya Tulum

Hotel near Tulum Beach
A beach bar, a terrace and a garden are just a few of the amenities provided at Alaya Tulum. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage, a manicure/pedicure or a facial. Be sure to enjoy international cuisine at the on-site restaurant. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, a water dispenser and concierge services
  • A porter/bellboy, tour/ticket information and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Alaya Tulum boast perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Sustainability

Sustainability practices

Water dispenser
Water-efficient toilets
Bicycle rentals
Biodegradable drinking straws available
Garden
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–noon for a fee: USD 15–30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Biodegradable drinking straws available
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Airport shuttle fee: USD 360 per vehicle (return, maximum occupancy 5)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Is Alaya Tulum pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Alaya Tulum?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Alaya Tulum on 1 Apr 2024 start from AU$582.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alaya Tulum?

There is free parking nearby.

What time is check-in at Alaya Tulum?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Alaya Tulum?

Checkout is at noon.

Does Alaya Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 360 per vehicle applies.

Where is Alaya Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK is 2.6 mi (4.2 km) away.

Alaya Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 309 reviews" "
Rating 8 - Good. 34 out of 309 reviews" "
Rating 6 - Okay. 7 out of 309 reviews" "
Rating 4 - Poor. 3 out of 309 reviews" "
Rating 2 - Terrible. 5 out of 309 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Good location
Stayed 8 nights in Feb 2024

10/10 Excellent

Cale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the treehouse style places.
Stayed 2 nights in Jan 2024

10/10 Excellent

cynthia, Denver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit but won’t be the last. Loved it.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Korosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was super friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and services. Right on the beach and close to everything without the noise.
Stayed 2 nights in Sep 2023

General hotel information

Reasons to Book
Beautiful Rooms & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5