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"We enjoyed 4 days in Kyoto at this amazing hotel located at Kyoto Station. This is a seriously impressive facility with several dining and shopping options within the hotel itself. As it is connected to the main Kyoto Station there are countless additional food and shopping options, as well as the convenience of being at the main station for the city. The staff were very helpful and friendly. The room was continuously restocked with water, coffee, tea, and touletry supplies if needed. The room was fabulous and, as expected, spotlessly clean. You cannot go wrong here if you are looking to stay in central Kyoto and want easy access to just about any shopping or dining experience."

"Nice room and Onsen, not many restaurants immediately around the hotel but within a 10 min walk"

"It’s our first time in Kyoto and we made a good decision staying here Cross Kyoto Hotel. The hotel is very beautiful and the staff here are great & friendly. The buffet breakfast is superb with great selection of foods. Beautiful design with lots of seating. Recommend buying the breakfast during your stay here for 3300 yens for person daily. "

"Very close to shopping train and restaurants. Staff very helpful and friendly "

"The hotel was amazing. The breakfast was delicious with so many varieties of food. The onsen was beautiful and peaceful. The hotel was spotless and the staff were very friendly and helpful. I feel like it was a traditional Japanese experience staying there "

"Onsen was incredible."

"Great facilities and staff. Really enjoyed the lobby which has a feeling of “community”. Bakery in the lobby was convenient and offers delicious food. "

"Easy to get to metro "

"Excellent service, front desk staff were very helpful especially with them helping us call train station to retrieve a bag we left at the station location. We would definitely stay here again, hotel location was convenient and close to what we wanted to visit."