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"Very pleasant stay. The hotel has everything, including own onsen that we used every day after skiing. Amazing staff. Very friendly. Shuttle bus to and from skiing is limited hours but very efficient. Hard to get to shops or restaurants if you don’t have a car, but there were a few restaurants offering pick up so it worked well. The hotel, as well has a very nice restaurant. Hotel helped with ski rental too which was amazing."

"Staff was fabulous. We had booked the wrong date, off by one day, and staff was so friendly and flexible to right our wrong. Much appreciated!"

"Very efficient and polite "

"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"It is a bit loud in the pod but expected, use ear plugs and it’s no problem"

"Great stay "

"Clean room, good food, good service."

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "