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"Excellent stay and truly outstanding service. After my partner accidentally left her watch in the shower, we realised once we were already at the airport. One phone call was all it took and the staff immediately found it, safely kept it and returned it to us when we came back into the country. Honest, helpful and professional service like this really stands out. Highly recommend this hotel near Heathrow T5."

"All of the above "

"Great hotel, quirky rooms, clean, well furnished, and comfortable. Staff super friendly, including bar / breakfast staff and desk staff. Felt really welcome. An extremely positive experience "

"Fabulous hotel. Great location. Service and staff exceptional. Thank you"

"Staying at The Store was a pleasure. The staff were incredibly helpful, friendly and polite. The room was comfortable with excellent facilities and a beautiful calm interior decorating scheme. I would happily stay again if visting Oxford."

"Overall this is a good value hotel. For me it worked well as I had been workign in Milton Keynes and was flying from Heathrow on business the next day. It was well priced, accessible and serivce was good. Room was comfortable - if a bit dated. Food was good, bar staff were great, tv had Champions League match I wanted to watch. It has a good gym set up, and breakfast was of a good standard. 20 minutes drive from Terminal 3. All in all worth staying here. Don't expect anything special - this is a functional mid-market hotel but in that field it's well positioned."

"good staff and convenient parking"

"The only downside to the hotel is the lack of parking. Whilst you can pre-book reserved parking at the railway station it's a 5 minute walk away, so not ideal with luggage, particularly if it's raining. However, that won't put me off staying again as everything else about it is wonderful! Our room, which was an executive king size, was lovely and big and the bed was very comfortable and much bigger than our king size bed! The breakfast is self service and has a wide variety of pastries and cooked breakfast and even has a pancake maker, which I didn't try but I might next time! We ate in the restaurant one night and the food was very nice, with a good choice. The views of the river from the restaurant are lovely. We stayed because we were going to Windsor races and you can't get any closer to the promenade to catch the boat to the races! We also managed to get a last minute booking to go the Theatre Royal, which is a couple of minutes walk away. The hotel really is in a perfect position! All I would say is that if you struggle with stairs, make sure that you ask for a room on the level, or in their courtyard building rather than the main building. The main building doesn't have lifts (it's listed) and the stairs are windy. I will do that next time we go because my knees will thank me! We have stayed at two other hotels in Windsor, but I think that we will be staying here from now on. I don't think that it can be beaten for comfort, food and it's position."

"T"