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Reviews of True Blue Motor Inn

3.5 out of 5
True Blue Motor Inn
1012 Yaamba Rd, Parkhurst, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 193 reviews" "
Rating 8 - Good. 70 out of 193 reviews" "
Rating 6 - Okay. 22 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 4 out of 193 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024

6/10 Okay

Fayez

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrible motel
Hi Jen, thanks for contacting me. Do you understand this situation correctly? What on earth is this? How should I understand this situation? I trusted Hotels.com and made a reservation through your platform, but I am very disappointed that you cannot resolve the issue. I'll say it again, because I didn't get the room promised by Hotels.com and the motel, so they gave me a room that couldn't sleep for all of us, and they didn't replace it and didn't cancel the double payment, so aren't they scamming customers? I know you are a global brand, but it is difficult to understand how you handle things this way. If so, I will try to find a solution, whether legal or otherwise. This is an obvious fraud. I made a payment through your platform, and then made another payment on site.
Stayed 1 night in Dec 2023

6/10 Okay

Alison

Liked: Cleanliness
Good stay
Great to be able to have our dog with us. Comfortable accommodation when traveling .
Stayed 1 night in Dec 2023

8/10 Good

Clair

Good
Stayed 1 night in Nov 2023

10/10 Excellent

Kaycee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, we had little dogs, and all really great. Definitely recommended.
Stayed 1 night in Oct 2023

8/10 Good

Julianne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is well located and easy to find. The pool area was well kept and appealing. Amanda was helpful, courteous, kind and pleasant.
Stayed 1 night in Oct 2023

8/10 Good

Christine

Comfortable
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Bernard

Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The steak that I had for dinner was delicious
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Ken

Stayed 1 night in Aug 2023

10/10 Excellent

Lindsay

Stayed 1 night in Aug 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Quietness
Stayed 1 night in Jul 2023

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
From the review score on Wotif, it made this place sound decent. Don't believe it. When we drove in to the reception area, you could tell how old and unkept the place was with a hole in the wall from broken bricks. Going into the reception was met by a friendly lady who took payment and gave me the key and directed me where to park. We opened the room and saw how outdated it was, with dirt marks on the walls, and turned on the air conditioning to be blasted in the face with a STRONG mould smell, I went straight to the reception to complain and met the same person who said "I'm sorry I just cleaned the room yesterday after people were living in there for 4 months smoking marijuana" The person came in and took the air conditioning apart and cleaned it, after that it was fine . Free wifi speeds were fairly bad, 5mbps down/ 4mbps up, but it's free wifi, so can't say much about that. Next morning we woke up to get ready for the day, and ran the shower for 15 minutes to find there was no hot water at all, being a cold morning I understand it can take a bit to warm up, but after 15 minutes you'd think it would maybe even get lukewarm, but no. After this i decided that was enough and when leaving, I went into reception and told them that it wasn't good enough, our stay was unpleasant and I wanted a refund, and that if she didn't believe us that the room was that bad, I took pictures to show her. She said that she would only give a refund if I deleted all the photos, and I did

4/10 Poor

sabrina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It's very noisy with the trucks passing all night long. The room also smelt extremly over powered by hotel cleaners spray, carpets sticky due to this. Rooms definitely need updating. Our tv did not work at all they have not updated to digital tv and NO FOXTEL as advertised. The hotel is over priced in my opinion, you can get a lot better for that price in Rockhampton. Staff lovely.
Stayed 1 night in Jul 2023

6/10 Okay

Garry

Travelled with partner
Liked: Cleanliness, staff & service
Appropriate for overnight stop.
Stayed 1 night in Jun 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient on the Bruce hway
Stayed 1 night in Jun 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location to stay nth side of Rockie. Friendly staff, easy parking in front of room. Great room facilities.
Stayed 1 night in May 2023

8/10 Good

Claude

Travelled with family
Liked: Cleanliness, staff & service
The original section is becoming a bit dated. Leaky taps, noisy aircon's. Overall OK, we've stayed there before, and would go back.
Stayed 2 nights in May 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. Good value for price of stay. Enjoyed our time thoroughly and would come again.
Stayed 4 nights in Apr 2023

10/10 Excellent

Karen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for pets. Very friendly staff.
Stayed 1 night in Mar 2023

8/10 Good

Theresa

Stayed 1 night in Feb 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to deal with and very accommodating.
This motel is always great. They are helpful with accommodating our needs and have pet friendly rooms, that are extremely clean and comfortable. We always stay here on our long distance travels.
Stayed 1 night in Jan 2023

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
I left a note in regards to concerns

6/10 Okay

Julie

Liked: Staff & service
Convenient position.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A trip to see family was very enjoyable & comfortable
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service. Clean and quite, Covered car park. Would stay here again and recommend to family and friends.
Stayed 1 night in Nov 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated for visit to Capricorn Caves.
Stayed 2 nights in Nov 2022

10/10 Excellent

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely polite and friendly. Any issues that arose were dealt with immediately and effectively. Comfortable, clean room with easy access to pool, parking and laundry facilities.
Stayed 5 nights in Oct 2022

10/10 Excellent

Zachary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Good at the restaurant was the best we had in our stay at Rocky. Would stay here again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly covered car park.
Stayed 1 night in Oct 2022

10/10 Excellent

Callum

Stayed 1 night in Sep 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Highly recommend. Reception staff were lovely. Stayed a total of 2 nights on our way to and from another location as a stop over. Very clean rooms and amenities.
Stayed 1 night in Sep 2022

6/10 Okay

Tammy

Travelled with pets, Travelled with partner
Disliked: Staff & service
The True Blue Motel was a standard property that had a pet friendly room which was perfect for our travels with a dog. My only criticism is that the service at the front counter was very ordinary. I had to ask where the room was, where to park etc as the young girl just handed over the keys and said nothing else.
Stayed 1 night in Sep 2022

6/10 Okay

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patio & fenced yard area for the pet facilities was excellent!
Stayed 1 night in Sep 2022

8/10 Good

The

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Nice little grassed fenced off area for our little puppy to access. Good value for the money. Netflix worked on the Chromecast. We would stay again if we have the puppy with us.
Stayed 1 night in Sep 2022

6/10 Okay

Paul

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Ordered tbone steak, very tuff and chewy. I thought Rocky being the beef capital this would be better.
Stayed 1 night in Aug 2022

10/10 Excellent

George

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was right on the highway so could get going fast the next day on our way back to Sydney
Stayed 1 night in Aug 2022

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The True Blue motel was an honest , comfortable stay. Loved the laundry facilities and the relatively big room.
Stayed 1 night in Aug 2022

8/10 Good

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service
Stayed 1 night in Jul 2022

6/10 Okay

Deborah

Liked: Room comfort
Close to the highway
Easy access to the highway was the only reason
Stayed 1 night in Jul 2022

10/10 Excellent

Vicki

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on arrival very nice overall exactly what we needed in accommodation
Stayed 2 nights in Jul 2022

10/10 Excellent

Rommel

Travelled with family
Liked: Staff & service
Decor a bit outdated, hot water Pressure could of been better Apart from that you get what you pay for and worth a short stay
Stayed 1 night in Jul 2022

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found accommodation good, restaurant on premises good value
Stayed 1 night in Jul 2022

10/10 Excellent

Lotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2022