Top Hotels Near Real Casa de la Aduana in Madrid from AU$187

"Hotel is in a great neighborhood. Very clean and super nice staff. Loved the buffet breakfast every morning. Would absolutely recommend to others and stay there again myself!"

"Disappointed !!!! They don’t respected the client expectations and don’t fulfill the needs of their customers and worst don’t respect their own promises and standards and promises. Manipulative behaviour for not doing what doing what that was supposed to be done for special events, my birthday, … they destroyed my plans and didn’t assume the responsibility The toilet had problem The check experience was poor For a 5 stars hotel, I never experienced any issues like these."

"They dont accept american express."

"This hotel was very nice and well appointed. It was in a central location that is walkable to locations like the Royal Palace and the Prado Museum. Would definitely recommend staying here. "

"The hotel was excellent. The staff not so friendly but not rude. "

"Clean room but 310 is small and poorly designed with a large pillar in one area which takes up 10% of the room. "

"Great location on Puerta del Sol, convenient to Plaza Mayor, the Royal Palace, tapas bars of Baja Cava street, and the Prado and Reina Sofía museums. Room was good, though pricey. Most of the staff were inattentive and indifferent."

"We stayed at room 2222, it needs a wooden door in the bathroom because the glass door offers zero privacy. It also has one glass wall in the shower. The room was small and hot even when the heat was off and the window only opens a few inches. The air conditioning wasn’t working during our stay. The hotel offers buffet service for breakfast, lots of options. The area where the hotel is located is walkable, it has a subway station very close and there are a lot of restaurants in the area."

"Un hotel especial . Por muchas razones . Staff . Desayuno. Location. Limpieza . Bellas habitaciones precio. Realmente lo recomiendo tiene un10 👍🙌"