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NH Collection Madrid Gran Vía

Photo gallery for NH Collection Madrid Gran Vía

Lobby
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of NH Collection Madrid Gran Vía

VIP Access

NH Collection Madrid Gran Vía

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Gran Via 21, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationPlaza de Cibeles10 min walk
  • Popular LocationPlaza Mayor11 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)15 min drive

Choose dates to view prices

About this area

Madrid

In the city centre and near a metro station, NH Collection Madrid Gran Vía is in an area with great shopping. The area's natural beauty can be seen at El Retiro Park and Casa de Campo, while Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Puerta del Sol - 7 min walk
  • Lope de Vega Theatre - 9 min walk
  • Plaza de Cibeles - 10 min walk
  • Thyssen-Bornemisza National Museum - 10 min walk
  • Plaza Mayor - 11 min walk

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 15 min drive

Restaurants

  • Picalagartos — 1 min walk
  • Picalagartos — 1 min walk
  • Petit Comité - 2 min walk
  • Mamá Inés - 2 min walk
  • Valverde - 2 min walk

About this property

NH Collection Madrid Gran Vía

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk. All 94 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
NH Collection Madrid Gran Vía offers 94 forms of accommodation with minibars and a safe. A pillow menu is available. 45-inch Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed
Dogs welcome
Up to 55 lbs/25 kg
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard and American Express; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Nh Collection Madrid Gran Via
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 301 out of 424 reviews
5 - Excellent 71%
Rating 4 - Good. 98 out of 424 reviews
4 - Good 23%
Rating 3 - Okay. 16 out of 424 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 424 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 424 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, bathroom not allways very clean depending on who did it, breakfast really a very bad experience not good food terrible service poor and expensive. Better all the places outside to eat breakfast.
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and thier hospitality are excellent 👌
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, desde el trato del staff, ubicación, limpieza del hotel.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many outside people sharing roof bar.Making a line all the time outside the hotel like a NY club Noise outside the room facing Plaza Callao ok until midnight not ok through sunrise yes Friday Saturday all the way until Monday morning.Still very well located.
Stayed 4 nights in Sep 2021