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INNSiDE by Melia Madrid Gran Vía

Photo gallery for INNSiDE by Melia Madrid Gran Vía

Featured image
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe
View from Room
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of INNSiDE by Melia Madrid Gran Vía

INNSiDE by Melia Madrid Gran Vía

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Calle Gran Vía 34, entrada por Calle Mesonero Romanos 13, Madrid, Madrid, 28004

Explore the area

  • Popular LocationGran Via Street1 min walk
  • Popular LocationPuerta del Sol5 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)25 min drive

Choose dates to view prices

About this area


In the city centre and near a metro station, INNSiDE by Melia Madrid Gran Vía is in an area with good shopping. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and travellers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas.

What's nearby

  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk
  • Lope de Vega Theatre - 6 min walk
  • Plaza Mayor - 9 min walk
  • Plaza de la Villa - 11 min walk

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 16 min drive


  • Open Living Lounge — 1 min walk
  • A'Ollo Restaurant — 1 min walk
  • Mu! El Placer De La Carne - 2 min walk
  • Public - 2 min walk
  • Puerto Rico - 2 min walk

About this property

INNSiDE by Melia Madrid Gran Vía

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and dry cleaning. All 117 rooms provide in-room free WiFi, minibars and room service. Rainfall showerheads, down duvets and free bottled water are among the other amenities available to guests.
INNSiDE by Melia Madrid Gran Vía offers 117 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 15 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities


  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish


  • Rooftop terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Communal living room
  • Renovated entire property – March 2021
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding


  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar


  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Madrid Cibeles
Madrid Cibeles Hotel
Madrid TRYP Cibeles
TRYP Cibeles
TRYP Cibeles Hotel
TRYP Cibeles Hotel Madrid
TRYP Cibeles Madrid
TRYP Hotel Cibeles Madrid
TRYP Madrid Cibeles
TRYP Madrid Cibeles Hotel
Tryp Hotel Cibeles
Tryp Hotel Madrid
INNSiDE Madrid Gran Via
TRYP Madrid Cibeles Hotel
INNSiDE by Melia Madrid Gran Vía Hotel
INNSiDE by Melia Madrid Gran Vía Madrid
INNSiDE by Melia Madrid Gran Vía Hotel Madrid

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 23 out of 29 reviews
5 - Excellent 79%
Rating 4 - Good. 5 out of 29 reviews
4 - Good 17%
Rating 3 - Okay. 0 out of 29 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 29 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 29 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the staff at the hotel were wonderful and helpful during our entire stay. From the doormen at the entrance, the desk staff, and the cleaning crews, everyone was friendly and had a smile to share. This hotel is situated directly on the Gran Via. If you want a quiet, out of the way hotel, this is not the place. If you want to be at the heart of the city, where you can feel the beating pulse of Madrid, and enjoy its people, culture, dining, and shopping—look no further! We stayed in a junior suite on the thrid floor overlooking the Gran Via. From our window we enjoyed the crowds and energy of the street. We were serenaded by buskers playing guitar, violin, a Flamenco dancer, and (of all things one night) a woman dressed as a potted plant who would pop up from her place on the sidewalk and startle people. It was marvelous and beautiful! I understand this may not be for everyone. Even heavy windows won't block the sound of Madrid so if you don't want the noise, book a room overlooking the hotel courtyard—once looking to the hotel's interior, the noise and activity disappears. Of course, you sacrifice the view! And what a view it is!! One afternoon I sat in the window for two hours watching the people and cars go by, the street artists performing, street vendors, teams working for petition signatures, and the shift in dress and demeanor from work to nightlife. I would definitely stay here again!
Stayed 4 nights in Oct 2021

2/5 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Im a turist and i live in Miami, i have a friend of mine who came to visit me so we can spend time together and talk and the TAvernier was close cause it was till 1 am, so i tried to go to the terrace that they have next to the lobby in the 7th floor and the person on charge told me i cannot be in there, its a comun area and im on vacation and i think its not right that i can't used the terrace to talk to my guest, even if i don't have a guest and i wanna spend the night in there cause im in vacation Why I Cannot Used it, i am very dissapoint it of this place, this is a Hotel why i have to be in my room at 12 am and i cannot seat there, very bad
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view, I loved my stay in a clean and renovated hotel and also beautiful balcony. Excellent breakfast too, everything included.
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and staff
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb! Staff goes way beyond expectations to make your stay comfortable and memorable. The rooftop bar is also a great plus.
Stayed 1 night in Oct 2021