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Thompson Madrid, by Hyatt

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Luxury
5.0 star property
9.6

Exceptional

Luxury hotel near Puerta del Sol

A short walk from Gran Via and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$490
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (City View)

A hotel room with a bed, a chair, a small table, a potted plant, and a view of buildings outside.

Room, 1 King Bed (City View)

7.2 out of 10
Good
(15 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, Terrace

A hotel room with a bed, a sofa, curtains, and a large window.

Junior Studio Suite, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a view of greenery outside.

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace

A balcony with a table, chairs, a potted plant, and a view of a building.

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (City View)

A hotel room with a large bed, a desk, a chair, a small table, and a view of buildings outside.

Room, 2 Single Beds (City View)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite, 2 Bedrooms

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony

A modern room with a leather chair, a small table with a radio and a book, a desk with a glass container, and a large window with a view of buildings.

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace, Corner

A modern room with a large flat-screen TV, a round dining table, two chairs, a sofa, and a wooden shelving unit.

Suite, Terrace, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace

A balcony with a wicker chair, a small table with books and a plant, and a view of a cityscape.

Suite, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Penthouse)

A room with a view of a cityscape, a potted plant, a book, and a cocktail on a tray.

Suite (Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Madrid, Thompson Madrid, by Hyatt is in the city centre. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.2 km
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    2 min walk - 0.2 km
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    5 min walk - 0.4 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.6 km
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    8 min walk - 0.7 km

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    27 min drive

Restaurants

  • El Jardín de Diana
    3 min walk
  • Tapa Tapa
    3 min walk
  • Starbucks
    3 min walk
  • Starbucks
    2 min walk
  • Café Europa
    2 min walk

About this property

Thompson Madrid, by Hyatt

  • Luxury hotel near Puerta del Sol
  • A short walk from Gran Via and Plaza Mayor, Thompson Madrid, by Hyatt provides a poolside bar, a free daily manager's reception and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • A front desk safe, smoke-free property and a lift
    • Meeting rooms, luggage storage and tour/ticket information
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Children's books, art supplies and childcare services
    • LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries and baths or showers
    • 55-inch TVs with cable channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Jack´s Club
  • Lobby Bar
  • Makáá

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Covered self-parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 April to 01 October
Pool access available from 11:00 AM to 9:00 PM

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from October 20 until May 15.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 23 Aug 2026 start from AU$490, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Thompson Madrid, by Hyatt?

Self-parking is available for EUR 30 per day.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Checkout is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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