Superb hotel, fantastic staff, extremely comfortable beds and pillows, excellent location. Your hotel was one of the best we have ever stayed in for all of the above reasons (and a few more). We hope to come back to Madrid one day and we hope to stay in the Gran Hotel Ingles again. We would not hesitate to recommend this hotel. And we are wishing you all well during the Covid-19 crisis and thinking of you all and the very welcoming and friendly citizens of Madrid. Keep calm, stay healthy and don't stop smiling!