Terrace/patio

Reviews of Erakor Island Resort & Spa

4 out of 5
Erakor Island Resort & Spa
Erakor Island, Port Vila, Efate

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 153 reviews" "
Rating 8 - Good. 45 out of 153 reviews" "
Rating 6 - Okay. 9 out of 153 reviews" "
Rating 4 - Poor. 4 out of 153 reviews" "
Rating 2 - Terrible. 0 out of 153 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor, Port Vila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back
Stayed 1 night in Feb 2024

6/10 Okay

Leah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great deal through Expedia for seven nights and accommodation and flights. We arrived middle of the night and the travel arranged by the staff was seamless. From the 20 minute drive from airport to the five minute ferry trip to the island. We were very thankful for John who was very gracious and assured us that it wasn't a hassle being available to ferry us across after midnight. Our villa was incredibly spacious for two people with a porch overlooking turquoise waters which provided hours of great snorkeling for us during our stay. When we weren't snorkeling, we were lazing in the balcony reading,enjoying the sound of the ocean, and local children laughing across the waters. The humidity was tempered by the ocean breeze which helped dry our clothes quickly. The wifi worked amazing considering it's an island. The staff however are the main asset of this resort. I can't say enough about them. The grounds are gorgeous and immaculately kept. They are always warm, welcoming and incredibly attentive, especially in the restaurant. The lovely Annie will make you feel like a special guest every morning at breakfast, Natalie will check in on you during breakfast and answer questions and provide information. The music played at the restaurant also added to the holiday vibes. Put your privilege and entitlement aside Western travellers, and don't forget to show your appreciation for the care provided by resilient and hardworking Vanuatuan people for your holiday enjoyment.

10/10 Excellent

Dongsheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The ultimate Island Paradise. From the moment we say the picture of the island we knew we wanted to stay there. It didn't disappoint mostly. The welcome, the staff, the food, the view right outside our door, the snorkeling, the peace and quiet for relaxing all 5 star. The food was fantastic, fresh and tasty. The only slight disappointment was the villas. Very dated, broken taps and door handles, bathroom old and needed updating and we felt the accommodation was way overpriced - but the position and to be able to walk out the back door into the lagoon to snorkel and see tropical fish made up for it. All in all the most memorable relaxing holiday. Highly recommend.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service
our cabin is in need of a update but on the hole our holiday was wonderful
Stayed 7 nights in Sep 2023

6/10 Okay

Rachel, Kenthurst

Travelled with partner, Travelled with group
Liked: Staff & service
Boat transfer. Quiet. Friendly staff. Didn’t like: no tv, very bad chef for breakfast, tiny room, rooms very expensive compared to other hotels and comparable quality of resorts.
Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family (2 adults, 2 kids) stayed at Erakor Island for 8 nights in January 2023. The resort is on its own island, which is a 5 minute free ferry ride from the jetty in Efate, which itself is about a 15 minute bus ride from the centre of Port Vila. The island is stunningly beautiful, with crystal blue waters surrounding the coconut and palm jungle. The resort is very low scale and laid back - accommodation is in a series of detached buildings scattered around the island, with shared facilities including the restaurant, pool area and a few mixed purpose huts. Given the relative isolation of the island, we ate most meals in the resort's restaurant. Food quality and variety was good and the value was fair. Service was sometimes on "island time" but always extremely friendly. Breakfast (both buffet and al a carte options) are included in the room rate. For me and the kids the highlight of the island was the water sports. Snorkelling gear and kayaks/canoes/paddleboards are all available to borrow for as long as you want for no additional charge. The snorkelling around the island was quite impressive, with a large range of tropical fish, coral and plentiful giant starfish. We stayed in a garden 2 bedroom unit. This was comfortable but with a weird layout, as you need to go through the bathroom to get from one bedroom to the other. There is no living area in this unit, so you need to sit outside or on the bed if you want to escape the sun or rain. Overall a fantastic trip!

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff who make each day enjoyable. Relaxing vibe with lots of activites available. Rooms were comfortable and spread out across the island.

10/10 Excellent

Dana Vedrana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute piece of paradise. Enjoyed every minute of being at Erakor. It was so hard to leave. The staff felt like the family you never had. So much warmth and kindness

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and snorkelling. Easy layed back environment Lovely staff and enjoyable for the kids. Even better the wifi and tech was basic. Perfect for a quiet island getaway
Stayed 2 nights in Nov 2022

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property description of our chosen room on Woyif was not correct and we bought this to the attention on the property manager who promptly relocated us to a room more like the description we chose. This was handled well, but poor water pressure in the shower most mornings and a saggy bed were not ideal. The staff were amazingly great and helpful and the dining options were very nice with 5 star service and a team who went out of there way to make you feel welcome. All up a very nice resort but not quite what I expected for waht we paid. But rooms appear to be at capacity at all times, so they seem to have it right for the market.
Stayed 4 nights in Oct 2022

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great with the kids. It felt like you were staying with family. Clean facilities and amazing snorkeling
Stayed 5 nights in Sep 2022

10/10 Excellent

Ian, Springwood

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great attentive staff, a very lovely and relaxing island
Stayed 6 nights in Sep 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff made you feel important. Always smiling and joking. They were very accommodating. Very relaxing lots of day trippers coming to see what they were missing out on. Intend on going back next year. Hopefully with the whole family.
Stayed 5 nights in Aug 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in a slice of paradise
Stayed 7 nights in Aug 2022

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Erakor. From the moment you get to the resort it feels like paradise. The location, the water, the staff…it was all amazing. Sitting back at night listening to the water slowly roll in just outside the window was unforgettable. Can not recommend this place high enough
Stayed 2 nights in Aug 2022

10/10 Excellent

Catriona

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a beautiful relaxing week holiday at Erakor Island Resort. Our pool/spa room was fabulous and the staff very attentive and friendly. The food was great too. We loved using the kayaks and going snorkeling from the island. We’d definitely recommend staying here.
Stayed 7 nights in Aug 2022

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, knowing they were just opening after covid we knew things wouldn’t be full capacity but they made every effort to give us the full experience. The staff go above and beyond, they just made the trip phenomenal. Our bungalow was clean and gorgeous and opened onto the beach. Plenty to do on the island, and the Melanesian feast night was wonderful! Pizza and movie night on the beach was a great night too! We will defiantly be back!
Stayed 6 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island was beautiful and the staff super friendly. Some of the free water sports gear was a bit average but its free so we swapped them out for better ones. House cleaning also didnt replace our towels very well.
Stayed 7 nights in Mar 2020

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2020

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place nature wise and people re very friendly.
Stayed 8 nights in Dec 2019

10/10 Excellent

Jason, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! It is not a large resort, so it's easy to walk everywhere. We have a 5 year old so he could run around with the friends he made and we did not need to look too far to find him. The staff are super friendly and helpful too. It's also super easy to get to Port Vila if you want to pick up some fruit from the market. Just recently the pool was completed, so that was a plus and there are plans for a gym early this year and breakfast bar. We'll be back!
Stayed 11 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place! Great facilities, friendly staff and amazing food! A few too Many starfish on the beach though
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is just amazing and the view and surrounds is just perfect.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the safety for the children and the atmosphere
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my holiday there, very peaceful and quiet, the hotel has everything to make the guests comfortable, staff is perfect, room is perfect, view is great and water is warm.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, excellent beach, good selection on the menu ,, above average service in the restaurant.
Stayed 15 nights in Jul 2019
Response from Lorelle Misikam - Reservations team on 21 Aug 2019
Many thanks for your lovely review :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location and activities for kids.
Stayed 8 nights in Jul 2019

10/10 Excellent

Miriam, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, hard to fault. The staff were wonderful, especially Kevin at the kids club.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great family property.........................................
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This island is definitely the place to stay in Vanuatu! Everyday we were met with friendly staff, smiling faces, beautiful weather and a private beach with stunning clear blue ocean! The ferry to and from is frequent and free so it is super easy to head to the mainland. We loved being met in the morning by Annie for breakfast and the gardeners were exceptionally friendly and would gather young coconuts for us. During our stay they had a variety of activities and a Melanesian buffet night + fire show. The beach water sports are all free. I would say a couple of things need improving. Our room was a garden bungalow with no curtains and it was quite noisy with the air-conditioning. There are no TVs in these rooms and the beds have no mattress toppers meaning the gap is very prominent when two twins are together. Other than these small elements, we would definitely come back and recommend!
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water is unreal. Could sit and look at it all day. We keep coming back for that reason.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.staff very helpful, friendly,communicate well . a few improvements in rooms > rack or hooks for clothes in shower room, had no tv(controller absent)
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice resort , great staff , good food , stunning location. We booked very last minute and had a garden room which was ‘functional ‘ . Beach setting excellent, boat to island wonderful.
Stayed 8 nights in Jan 2019

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY AMAZING! My friends and I stayed at the aqua blue beach house. The rooms were really spacious and clean with more than enough supply of toiletries, clean towels & extra blankets. All the staff were super friendly and genuinely helpful. They ensured our trip was stress-free and hassle-free by taking care of all the bookings for tours, restaurants, etc. The views from the island were absolutely breathtaking. The resort also provided complimentary water sport facilities like kayaks, reef shoes & snorkeling gear.
Stayed 6 nights in Oct 2018

10/10 Excellent

Belinda, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fabulous Holiday!
This resort ticked all the boxes for us. A quieter pace, wonderful staff, comfortable accommodation, excellent food,beautiful scenery and an excellent kids club. Our 10 yr old daughter had an absolute ball canoeing, playing volleyball, weaving, snorkeling and much more! Nothing is too much trouble and we were well looked after. All the staff were amazing. Thank you to Henry(chief), Leeta(who organised our tour ),Annie,Donna, Lisanne,Cliff(amazing restaurant staff ), the one and only Kevin(the king of kids 😊), Paul and Kessaya. A highlight of our stay was the Melanesian Feast....food and entertainment was fantastic! And we would highly recommend Go Vanuatu Tours.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like you’re on a private island
Beautiful, welcoming staff. Location feels as though you have an island to yourself. We could take five steps from our accomodation and we could be in the tropical blue water. Water activity equipment being included free was a great touch- my husband and I kayaked, snorkelled and went stand up paddle boarding.
Stayed 5 nights in Sep 2018

8/10 Good

Tony, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on island, short ferry trip
Great location on Erakor Lagoon, across from Warwick Le Lagon and very short ferry trip to main island of fate. Resort is a modest size, much better tropical island atmosphere than the larger resorts on Efate mainland. Relaxed island style. Child friendly. Cool breezes in Sept. Good food at restaurant, including good breakfasts with free cooked inclusions. Friendly staff providing good service. Just remember it is "island time". About 20 minutes to airport. Taxis readily available at ferry wharf on mainland - about VUV700 (AUD$9) to town.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Look very relaxing Resort with excellent,friendly staff po
Stayed 1 night in Aug 2018

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities
Erakor Island slice of paradise
Great location, wonderful views, tasty food and friendly service. Our room was tidy, cozy, but a bit small to my liking. Next time will definitely upgrade to a room with private deck.
Stayed 3 nights in Aug 2018

10/10 Excellent

Valerie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, exactly as per the photos!
Very warm welcome, nice food and excellent service. The hotel is exactly as described, on a paradisiac little island and with all beach facilities: snorkelling, canoes, paddle board...there is a real authenticity about it which is mostly thanks to the lovely team working there. We loved our 3 days spent there!
Stayed 3 nights in Jul 2018

4/10 Poor

Tryingtohelp, Australia

Liked: Staff & service
Second and last time
The people of Vanuatu are amazing, beautiful and friendly souls. However this resort suffers from most of the same problems that face the tourist industry in Port Vila, which is exorbitant food prices that quite frankly don't measure up to the food standard of an australian country motor inn circa mid 1980's. Around $9 for a large water is outrageous. Toilets aren't clean, and although the pictures look like you would be able to swim, you can't unless its a very high tide. The locals do their best, the gardens are kept extremely well, but what is lacking is the finer dining experience with the amazing local produce, unfortunately its chips, frozen fish, white bread, taro and low quality orange fruit drink and poor fruit quality for breakfast. This is not ok for one of the more pricier higher end establishments. The food is not a healthy choice. If you like white bread, eggs and bacon everyday for breakfast then no problem but like most establishments owned by expats who have them run by locals, port vila and Erakor simply fails to deliver a holiday experience that is priced at reasonably rate compared to its international counterparts.
Stayed 8 nights in Jul 2018