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Overview of DoubleTree by Hilton New York Times Square West

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View from Room
In-room safe, desk, laptop workspace, blackout curtains
View from Room
In-room safe, desk, laptop workspace, blackout curtains

DoubleTree by Hilton New York Times Square West

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTimes Square5 min walk
    Popular LocationBroadway11 min walk
    Popular LocationMadison Square Garden14 min walk
    AirportNew York, NY (LGA-LaGuardia)29 min drive

Choose dates to view prices

  • Premium Room, 2 Double Beds, Non Smoking, City View

    Photos of Premium Room, 2 Double Beds, Non Smoking, City View

    3.7/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Room, 1 King Bed, Non Smoking, City View

    Photos of Room, 1 King Bed, Non Smoking, City View

    3.9/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)

    Photos of Room, 1 King Bed, Non Smoking, View (Freedom Tower View)

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Premium Room, 1 King Bed, Non Smoking, City View

    Photos of Premium Room, 1 King Bed, Non Smoking, City View

    4.2/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room, 2 Double Beds, Non Smoking

    Photos of Standard Room, 2 Double Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    • 2 Double Beds
    More details

  • Room, 2 Double Beds, Non Smoking, City View

    Photos of Room, 2 Double Beds, Non Smoking, City View

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Standard Room, 1 King Bed, Non Smoking

    Photos of Standard Room, 1 King Bed, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 1 King Bed, Accessible, City View (Hearing)

    Photos of Room, 1 King Bed, Accessible, City View (Hearing)

    4/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Photos of Room, 1 King Bed, Accessible (Roll-in Shower)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

    Photos of Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 King Bed
    More details

About this area

New York

In the city centre, DoubleTree by Hilton New York Times Square West is in New York's Midtown neighbourhood, an area with great shopping. Port Imperial Ferry Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and The High Line Park. Consider St. James Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Times Sq. - 42 St. Station is 7 minutes on foot and 42 St. - Bryant Pk. Station is 9 minutes.
View map
Map
Popular Location

What's nearby

  • Times Square - 5 min walk
  • Broadway - 11 min walk
  • Jacob K. Javits Convention Center - 11 min walk
  • Macy's - 12 min walk
  • Madison Square Garden - 14 min walk

Getting around

  • New York Penn Station - 11 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • AirportLaGuardia Airport (LGA) - 29 min drive

Restaurants

  • Tranzit — 1 min walk
  • High Bar — 1 min walk
  • Oovina - 3 min walk
  • Tavola - 3 min walk
  • Schnippers Quality Kitchen - 3 min walk
View map

About this property

DoubleTree by Hilton New York Times Square West

4-star New York hotel in Midtown, walk to Times Square
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 612 soundproofed rooms feature WiFi and room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include wired Internet and coffee makers.
DoubleTree by Hilton New York Times Square West offers 612 forms of air-conditioned accommodation with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day), Wired Internet (surcharge)

Parking and public transport

  • On-site parking is wheelchair accessible
  • Off-site parking within 0.1 mi (USD 35 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 22.00-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (900 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

See similar properties

New York
New York
Manhattan
Manhattan
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Family-friendly
Family-friendly
4 star
4 star
Pet-friendly
Pet-friendly
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Dogs and cats only
1 per room (up to 25 lbs/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 22.00 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Off site parking fee: USD 35 per night (0.1 mi away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton New York Times Square West and receive a full refund?
Yes, DoubleTree by Hilton New York Times Square West offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton New York Times Square West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton New York Times Square West?
As of 1 Mar. 2021, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on 2 Mar. 2021 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton New York Times Square West pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
What time is check-in at DoubleTree by Hilton New York Times Square West?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton New York Times Square West?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is DoubleTree by Hilton New York Times Square West located?
Located in Midtown, this hotel is within a 5-minute walk of American Lyric Theater and New York Times Building. Times Square and Madame Tussauds Wax Museum are also within 10 minutes. Times Sq. - 42 St. Station is 7 minutes by foot and 42 St. - Bryant Pk. Station is 9 minutes.
3.8
Good
Rating 5 - Excellent. 945 out of 2888 reviews
5 - Excellent 33%
Rating 4 - Good. 1084 out of 2888 reviews
4 - Good 38%
Rating 3 - Okay. 413 out of 2888 reviews
3 - Okay 14%
Rating 2 - Poor. 238 out of 2888 reviews
2 - Poor 8%
Rating 1 - Terrible. 208 out of 2888 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities
Write a review

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 3am due to the winter storm the day of check-in. We called in advance stating the time of our arrival and the staff checked us in. Parking was 2 blocks away- we left our car for 3 nights and the total for parking was $130 with the hotel voucher. We had no issues with the hotel! Elevators could be a little annoying having to wait to get up your room (I was on the 20th floor). This location was perfect and right around the corner from Times Square. No complaints!
Stayed 4 nights in Feb 2021

2/5 Poor

Travelled with family
Sad face IconDisliked: Amenities, property conditions & facilities
The check in process took a while. Unsure if the front desk clerks were inexperienced, but when my party arrived, they were snobby. The rooms are incredibly small, however I attribute that to the location. There was no notice or indication that our room had been cleaned and/or sanitized. I recently stayed at a Marriott and they had seal proof stickers that indicated The room was sanitized. Luckily, we brought our own. The building had 36 floors and roughly 18 rooms per floor. Checkout time is at noon and for a late checkout it’s an additional $50/hour. It was the worst checkout I’ve EVER experienced! With multiple bags and luggage in hand, my party had to walk down 12 or more flights of stairs because the elevators were slammed with people checking out. We waited for 30 minutes, 3 elevators arrived full of people before we decided to take the stairs. I have pain in my knees due to a car accident, but I had no choice and I had to make my way back home. The lobby was a zoo and the staff had no control. We found out that 2 elevators were down. Finally, staff allowed us to hand our keys to them for the smoother checkout prices. I should mention that there is a bum/hobo that roams the hotel and it’s crowded elevators pick-pocketing, which staff does nothing about. I did enjoy the restaurant and the staff Shamell there. He’s an excellent waiter. The hotel is in a good location, however I refuse to stay here again.
Stayed 3 nights in Feb 2021

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
I like that the place was presentable and clean although the blankets weren’t fully it smelled as if it was washed. I didn’t like that the lamp didn’t work and the room is pretty small but it’s NYC and it was 100$ overnight so I’m guessing that’s reasonable . The staff seemed nice and welcoming.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family
Sad face IconDisliked: Property conditions & facilities
Not so good it was super small and the room not reaoclean
Stayed 3 nights in Feb 2021

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was 3 days there no body came for housekeeping and keep requesting to staff no body send ....
Stayed 1 night in Feb 2021

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