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DoubleTree by Hilton New York Times Square West

4 out of 5

Photo gallery

Featured image
View from Room
In-room safe, desk, laptop workspace, blackout curtains
View from Room
In-room safe, desk, laptop workspace, blackout curtains

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTimes Square5 min walk
    Popular LocationBroadway11 min walk
    Popular LocationMadison Square Garden14 min walk
    AirportNew York, NY (LGA-LaGuardia)29 min drive

Choose dates to view prices

  • Premium Room, 2 Double Beds, Non Smoking, City View

    Photos of Premium Room, 2 Double Beds, Non Smoking, City View

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Room, 2 Double Beds, Non Smoking, City View

  • Room, 1 King Bed, Non Smoking, City View

    Photos of Room, 1 King Bed, Non Smoking, City View

    3.9/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View

  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)

    Photos of Room, 1 King Bed, Non Smoking, View (Freedom Tower View)

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View (Freedom Tower View)

  • Premium Room, 1 King Bed, Non Smoking, City View

    Photos of Premium Room, 1 King Bed, Non Smoking, City View

    4.3/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Non Smoking, City View

  • Standard Room, 2 Double Beds, Non Smoking

    Photos of Standard Room, 2 Double Beds, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking

  • Room, 2 Double Beds, Non Smoking, City View

    Photos of Room, 2 Double Beds, Non Smoking, City View

    3.8/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, City View

  • Standard Room, 1 King Bed, Non Smoking

    Photos of Standard Room, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Accessible, City View (Hearing)

    Photos of Room, 1 King Bed, Accessible, City View (Hearing)

    4.3/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, City View (Hearing)

  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Photos of Room, 1 King Bed, Accessible (Roll-in Shower)

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Roll-in Shower)

  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

    Photos of Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

    3.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Hearing Access)

About this area

New York

In the city centre, DoubleTree by Hilton New York Times Square West is in New York's Midtown neighbourhood, an area with great shopping. Port Imperial Ferry Terminal and American Dream Meadowlands are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bryant Park and The High Line Park. Consider St. James Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction. Guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transportation: Times Sq. - 42 St. Station is 7 minutes on foot and 42 St. - Bryant Pk. Station is 9 minutes.
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Map
Popular Location

What's nearby

  • Times Square - 5 min walk
  • Bryant Park - 10 min walk
  • Broadway - 11 min walk
  • Madison Square Garden - 14 min walk
  • Empire State Building - 17 min walk

Getting around

  • New York Penn Station - 11 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • AirportNew York, NY (LGA-LaGuardia) - 29 min drive

Restaurants

  • Tranzit — 1 min walk
  • High Bar — 1 min walk
  • Oovina - 3 min walk
  • Tavola - 3 min walk
  • Schnippers Quality Kitchen - 3 min walk

About this property

DoubleTree by Hilton New York Times Square West

4-star New York hotel in Midtown, walk to Times Square
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. Additionally, a coffee shop/café, a rooftop terrace and a 24-hour business centre are on-site. All 612 rooms offer WiFi, room service and LCD TVs with cable channels. Wired Internet (surcharge), coffee/tea makers and hairdryers are among the other amenities available to guests.
DoubleTree by Hilton New York Times Square West offers 612 forms of air-conditioned accommodation with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day), Wired Internet (surcharge)

Parking and public transport

  • Valet parking: USD 75 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 22.00-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (900 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Dogs and cats only
1 per room (up to 25 lbs/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 22.00 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton New York Times Square West and receive a full refund?
Yes, DoubleTree by Hilton New York Times Square West offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton New York Times Square West cancellation policy on our site for more details about any exclusions or requirements.
Is DoubleTree by Hilton New York Times Square West pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at DoubleTree by Hilton New York Times Square West?
Valet parking is available for USD 75 per day.
What time is check-in at DoubleTree by Hilton New York Times Square West?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at DoubleTree by Hilton New York Times Square West?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is DoubleTree by Hilton New York Times Square West located?
Located in Midtown, this hotel is within a 5-minute walk of American Lyric Theater and New York Times Building. Times Square and Madame Tussauds Wax Museum are also within 10 minutes. Times Sq. - 42 St. Station is 7 minutes by foot and 42 St. - Bryant Pk. Station is 9 minutes.
3.9
Good
5 - Excellent
914
4 - Good
1,071
3 - Okay
373
2 - Poor
187
1 - Terrible
147

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Not impressed at all room had ashes near the window just wasn’t clean out like it should have been , also late at night can smell as if someone was smoking right near our door , not for nothing I like weed and not shaming no one I know it’s not the hotel fault if some one smokes but have to fix how the rooms filter the smells out had my son asking about a bad smell lol , but beside that it was ok for the price I mean it’s a cheap hotel near Times Square is what it is small very small but staff was cool and Alex at breakfast was dope to talk with
Stayed 2 nights in Oct 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
The line for check in was insanely long and only had one desk agent. I was given an incorrect room key, then I was checked into a room where other people were already in. So that was embarrassing walking in on them. Returned downstairs to wait in line for another 15 minutes to get another room. The area outside the hotel has lots of panhandlers & there are some sex stores on the block (maybe not the best location for children). Otherwise, the room was pleasant
Stayed 2 nights in Oct 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service
An hour to check in . I was travelling with my elderly uncle and was told an hour wait. I asked to speak to a manager and the only person available was a very nice woman. She was the fire safety director and she could not cancel. I had to leave my my uncle was very anxious waiting in the car alone. I contacted Expedia and they could not even reach the hotel. The said there is no answer. 48 hours later I revive a notice from Expedia the hotel will not cancel cause you no showed. What so Expedia drops thee ball . On to Corp Hilton and my credut card company
Stayed 1 night in Oct 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Amenities, property conditions & facilities
The hotel was not very clean, the ice machines only worked on certain floors. There was a “fire” and we left for the day, only to return to a room that had some sort of water damage which damaged 3 pairs of shoes we took. We were move to a different room which was a bit smaller, the staff was not very friendly. We asked the hotel manager or bar/restaurant manager for a cup of ice, and were instructed to go to the ice machine on our floor. Overall bad experience, probably won’t book Doubletree Hotels for a while.
Stayed 4 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are small the views are not the best the environment turned me all the way off the city looks like a dirty war zone. I was shocked to see how the area around the hotel was not the best. Close to a lot of things to eat but if you go out at night keep it moving fast or just go with a group and your find homelessness is terrible over there so be ready to see some weird things
Stayed 1 night in Sep 2020

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