Ratua Island Resort and Spa

Photo gallery for Ratua Island Resort and Spa

Primary image
Private beach, beach shuttle, beach umbrellas, beach towels
Private beach, beach shuttle, beach umbrellas, beach towels
Private beach, beach shuttle, beach umbrellas, beach towels
Pool

Overview of Ratua Island Resort and Spa

Ratua Island Resort and Spa

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • On private beach
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Map
Luganville, P.O. Box 396, Ratua Island, Espiritu Santo

Explore the area

  • Popular LocationRiri Blue Hole60 min drive

Choose dates to view prices

About this area

Ratua Island

Located in Ratua Island, Ratua Island Resort and Spa is on a private beach. Local points of interest include Riri Blue Hole. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Riri Blue Hole - 60 min drive

About this property

Ratua Island Resort and Spa

Hotel with private beach and full-service spa
Catch some rays on Ratua Island Resort and Spa's private beach, pamper yourself at the full-service spa, or spend the day at a marina.
Ratua Island Resort and Spa offers 16 accommodations with minibars and complimentary bathrobes. Rooms open to patios. Each accommodation is individually furnished and decorated. Business-friendly amenities include desks, safes and telephones. Bathrooms include a shower and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
A private beach and a marina are featured at the hotel.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sunny Spa has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Yacht Club

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Canoeing
  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Snorkelling
  • Windsurfing

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Marina on site
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

Outdoor space

  • Patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for VUV 10000 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: VUV 5000 (roundtrip)
  • Airport shuttle transfer per child: VUV 3000 (roundtrip), (from 5 to 11 years old)
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)

We have included all charges provided to us by the property.

The additional mandatory fee covers the meal plan fee.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VUV 5000 per person (roundtrip)
  • Airport shuttle fee per child: VUV 3000 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: VUV 10000 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ratua Private Island Hotel
Ratua Private Island Hotel Ratua Island
Ratua Private Island Ratua Island
Ratua Island Resort
Ratua Private Island
Ratua Island Spa Ratua Island
Ratua Island Resort and Spa Hotel
Ratua Island Resort and Spa Ratua Island
Ratua Island Resort and Spa Hotel Ratua Island

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 14 out of 24 reviews
5 - Excellent 58%
Rating 4 - Good. 7 out of 24 reviews
4 - Good 29%
Rating 3 - Okay. 3 out of 24 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 24 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 24 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.4/5

Staff & service

5.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, would definitely recommend it.
Stayed 10 nights in Dec 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place we stayed!
Ratua was amazing. Best place we stayed in Vanuatu!
Stayed 4 nights in Nov 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
I had high expectations due to all the fantastic reviews. They were all spot on. Imagine waking up everyday and swimming in crystal clear water. I didn't even need to bring snorkelling gear as I could see to the bottom as I swam. We celebrated our 30th anniversary with amazing massages and horse riding around the island and in the sea. We spent our days kayaking around the island and beyond. The food was amazing and the staff awesome. A special shout out to Mikko. He just made us feel so special. A great feel good factor helping the school. We enjoy going to different places to experience new things, but we may just have to come back as this will be hard to top. Thanks everyone!
Stayed 8 nights in Aug 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing place and great staff.
Stayed 2 nights in Jun 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great barefoot boutique resort
Wonderful location, unique rustic accommodation, very pleasant and friendly staff, lots of good food. Allow nearly your resort booking cost for food/drinks and optional activities. Suggest purchasing the meal package. Not an adults only resort, constantly aware of young children outside your accommodation.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute south sea paradise.
Perfect holiday , loved the people working there , the accommodation , 10 out of 10.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ratau
We stayed on Ratau in Dec for 8 nights and loved it, our house Pig was the furthest away but we thought the most beautiful. You wake up to a stunning secluded beach of your own, the house was well decorated, spacious, with lots of various seats to rest on and only 10 min walk to the Yacht Club. Staff are so attentive and make your feel very welcome, reception are great at arranging all your onsite and offsite trips. Enjoyed the entertainment put on ensuring guests learn about the culture of the local people. We went with the Meal Plan, delicious, so much food, you will not go hungry with its option. We spent our days busily doing lots of the on and off site activities, highly recommend diving the Coolidge even if beginner, Nanda blue hole is stunning and as is champayne beach and for the adventurous Millenium Caves. Onsite swimming with horses is great, as is the Blue Hole canoeing trip. if doing trips off the island maybe check when others are also so can share boat fees to Santo. The snorkelling is great as well around the Yacht club and Spa, saw many turtles in the morning, you could easily do as little or as much as possible on Ratau as it really caters for everyone. There's not many places I say I would definitely return too, as so many places to explore, but Ratau is one place I would love to return to one day. You guys are doing a great job, keep it up and thanks for making our trip a special one

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute relaxation and isolation
My partner and I stayed at Ratua for 6 nights and could have stayed forever. We absolutely loved the isolation, the activities, the staff, the spa, and our unique villa on the waters edge. We left Ratua completely relaxed and would highly recommend this place to anyone looking to unwind.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
World class destination with fabulous staff and a rustic yet tasteful rooms. Awesome snorkeling too.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities