Turtle Bay Lodge

Photo gallery for Turtle Bay Lodge

Primary image
On the beach, beach towels, snorkelling, kayaking
On the beach, beach towels, snorkelling, kayaking
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of Turtle Bay Lodge

Turtle Bay Lodge

2.5 star property

4.1/5 Very good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Luganville, Espiritu Santo, Turtle Bay, Espiritu Santo

Explore the area

  • Popular LocationMatevulu Blue Hole9 min drive
  • Popular LocationRiri Blue Hole10 min drive
  • Popular LocationNanda Blue Hole14 min drive
  • AirportLuganville (SON-Santo-Pekoa Intl.)53 min drive

Choose dates to view prices

About this area

Turtle Bay

Located in Turtle Bay, Turtle Bay Lodge is on the beach. While the natural beauty of Matevulu Blue Hole and Nanda Blue Hole can be enjoyed by anyone, those looking for an activity can explore Santo Golf Course. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Matevulu Blue Hole - 9 min drive
  • Riri Blue Hole - 10 min drive
  • Nanda Blue Hole - 14 min drive
  • Santo Golf Course - 34 min drive
  • Mount Hope Waterfall - 34 min drive

Getting around

  • Luganville (SON-Santo-Pekoa Intl.) - 53 min drive

About this property

Turtle Bay Lodge

Ocean-view hotel with a bar/lounge, near Matevulu Blue Hole
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a picnic area. All 10 individually decorated rooms feature room service and furnished patios. Guests can appreciate conveniences such as fridges and electric kettles, and other amenities include premium bedding and free tea bags/instant coffee.
Turtle Bay Lodge offers 10 accommodations with a ceiling fan. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–8:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Kayaking
  • Outdoor pool
  • Snorkelling

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Furnished patio

More

  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Local maps
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VUV 2000 per room (one way)
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Turtle Bay Lodge
Turtle Bay Lodge Vanuatu/Luganville
Turtle Bay Hotel Espiritu Santo
Turtle Hotel Espiritu Santo
Turtle Bay Lodge Hotel
Turtle Bay Lodge Turtle Bay
Turtle Bay Lodge Hotel Turtle Bay

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 30 out of 75 reviews
5 - Excellent 40%
Rating 4 - Good. 29 out of 75 reviews
4 - Good 39%
Rating 3 - Okay. 12 out of 75 reviews
3 - Okay 16%
Rating 2 - Poor. 3 out of 75 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 75 reviews
1 - Terrible 1%

3.9/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

3/5 Okay

Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.
Stayed 2 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.
Stayed 6 nights in Sep 2019