Top Hotels Near Plaza Brasil in Santiago from AU$51

"The hotel has very few restaurants nearby but is within easy walking distance to metro and bus stops. The hotel itself is rather tired looking and the rooms could use some renovations. The included, self-serve breakfast had hot and cold items, including delicious fresh fruit. The work staff worked hard to keep it stocked but were often running behind due to the large number of people. The next time we go to Santiago we will probably choose to stay in Lastarria neighborhood as it has interesting shops and many restaurants."

"We got there at noon and waited in the bar area. We were assigned a room which was not ready at 3pm, check-in time. There was 3 of us renting rooms, 1 was ready early, 1 was ready before 3pm and was ready for a while but we werent infotmed it was ready. We were assigned a different room , not sure why we couldnt have gotten it earlier. The toilet squealed and the coffee area only had 2 ciffee pods, no tea, no cream, no sugar. I went back down and asked at 3:30 for it to be rectified. It wasnt. I went back diwn to the front desk before going to eat. I asked and they wanted to pawn me off on someone ekse. I said you talk to whoever and rectify it. When they did finally bring the supplies we were missing in the original setup, they tried to charge it to our room. We told them that was unacceptable and explained the situation and they grudgingly didnt charge us. We also had issues with the dining staff, instead of bringing us cold water, they brought us boiling hot water as drinking water. It took an hour to get 2 beers after the first bottle had chunks. I then asked for no spinach, seasoned vegetables from the menu instead, but no mushrooms. They bring me 3 ribs, tons of mashed potatoes, and all mushrooms for the vegetable. After the 3rd attempt to send it back, i received the seasoned vegetables but it was 1/2 mushrooms. The food manager comped my bill, but we were totally dissatisfied with the service."

"Clean, comfortable and quiet room"

"Excellent location "

"The breakfast was good. Wi-fi connection was bad, I couldn’t use in our room, only use at breakfast place."

"Great. Host/front desk also gave great food recommendation Oda Santiago "

"Great historical building, hotel is clean and the staff very helpful"

"staff could not speak english on arrival never got breakfast because breakfast was served too late. lousy room noisy lights and showers substandard"

"1) Family with small mobile kids should not stay here, it is quite unsafe. Stairs have no railing and windows can be open with no safe railing so they could possibly climb and fall off. HEAVY SUPERVISION IS A MUST. 2) The pool cost money to use and has to reserved ahead of time. 3) No Toilet paper (ask for more but no response), or shampoo or soap. Only hand washing soap are available. 4) Place is dirty and kinda falling apart. PROS: We arrived early and they were very accommodating "