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Hotel HW Express

3.0 star property
Central hotel connected to a railway/underground station in Santiago with free breakfast

Choose dates to view prices

A free breakfast buffet, a coffee shop/cafe and a snack bar/deli are just a few of the amenities provided at Hotel HW Express. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$74
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
60 San Antonio, Santiago, Región Metropolitana, 8320259

What's nearby

  • San Francisco Church - 1 min walk - 0.2 km
  • Barrio París-Londres - 3 min walk - 0.3 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Palacio de la Moneda - 9 min walk - 0.8 km

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪D'leite - ‬3 min walk
  • ‪Dominó Estado - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk

About this property

Hotel HW Express

Hotel remodelled in 2024 and located near Costanera Center
A free breakfast buffet, a coffee shop/cafe and a snack bar/deli are just a few of the amenities provided at Hotel HW Express. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), coworking spaces and a lift
  • Concierge services and a 24-hour front desk
Room features
All guest rooms at Hotel HW Express have perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • LED TVs with cable channels
  • Mini fridges and daily housekeeping

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  • Free WiFi
  • Air conditioning
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8.8 out of 10, Excellent, 134 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

Is Hotel HW Express pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel HW Express?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel HW Express on 12 Dec 2025 start from AU$74.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel HW Express?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel HW Express?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Hotel HW Express?

Checkout is at 11:00 AM.

Does Hotel HW Express provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel HW Express located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of San Francisco Church and Palacio de la Moneda. Barrio París-Londres and Municipal Theatre of Santiago are just steps away. Santa Lucia Station is only a 4-minute walk and University of Chile Station is 5 minutes.

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Reviews

Hotel HW Express Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

Reviews

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

8/10 Good

Ramon Alejandro Caballero

Liked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast, too many room restrictions.
Stayed 5 nights in Nov 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 3 nights in Oct 2025

4/10 Poor

Kun-Won

Disliked: Amenities, property conditions & facilities
Foods for breakfast are neither tasty nor fresh. The bathroom is too tight. It doesn't suit the categories of a hotel. more like a motel.
Stayed 1 night in Nov 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated.
Stayed 4 nights in Nov 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Chia Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

4/10 Poor

Maribel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025

8/10 Good

Leigh

Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Me parece un hotel adecuado para una estancia rápida en la que cubre tus necesidades de hospedaje y comodidad, limpio, desayuno bueno. Justo para su valor. Las instalaciones están muy bien mantenidas. Lo único es que afuera está la parada de bus y se llegan indigentes. Pero es cuestión de tener precaución. Tiene tiendas de conveniencia al lado y panaderías, y varias cosas que te sirven para cumplir necesidades básicas… para pasear ya iras a tus tour programados…
Stayed 2 nights in Nov 2025

8/10 Good

Horst

Liked: Cleanliness, amenities
Das Zimmer war gut und das Personal sehr freundlich. Am ersten Tag gab es kein Wi-Fi, aber das wurde behoben. Kritisch sehe ich, dass das Personal beim ersten einchecken nicht gewillt war, meinen Rucksack für 4 Stunden zu deponieren.
Stayed 3 nights in Nov 2025

8/10 Good

SERGIO JOSE

Liked: Cleanliness, amenities, property conditions & facilities
La habitación tenía un tamaño excelente y muy bien equipada
Stayed 2 nights in Nov 2025

8/10 Good

Adamaris

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estuvo bien, el personal fue amable. La ubicación súper bien. Sólo puede mejorar la cantidad de alimentos, ya que cuando llegábamos al buffet ya casi no había comida.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Nos encanto las amenidades de la habitación. Tuvimos una pequeña cocina y una ante sala.
Stayed 7 nights in Oct 2025

10/10 Excellent

RENE

Liked: Cleanliness, property conditions & facilities
Es una habitación amplia, bien iluminada y con muy buena ventilación. Tal como decía la descripción tiene un buen espacio de escritorio para trabajar, sofá, caja de seguridad. Me volvería a hospedar ahí con gusto.
Stayed 13 nights in Oct 2025

10/10 Excellent

Freeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados y las empleadas fueron muy amables. La habitación muy limpia. Amé el lugar.
Stayed 4 nights in Oct 2025

10/10 Excellent

Greta

Liked: Amenities
Excelente ubicación me encantó!!!! pero faltan cosas esenciales q se le brindan a los huéspedes no hay jabonera para colocar el jabón no hay clinex no hay plancha d ropa no dejan ni siquiera agua para tomar y el desayuno nada d variado todos los días lo mismo.
Stayed 8 nights in Sep 2025

8/10 Good

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rund um das Hotel ist keine gute Gegend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es bueno pero la variedad es la misma todos los días. Si es posible, espero hacer más cambios. El personal de servicio tiene una excelente actitud y hará todo lo posible para ayudar a los pasajeros a resolver los problemas. Si llega temprano o necesita salir temprano, puede esperar en el lobby (no hay espacio de almacenamiento). La habitación está limpia en general. En general, es un hotel bastante bueno.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom. Recomendo!

Excelente hotel. Cama extremamente confortável e quarto um tamanho bom. Bem localizado, próximo a estação santa Lucia e universidade do chile. Obs: faltou apenas um espelho de corpo inteiro no quarto, mas continuo dando 5 estrelas, pois acredito que o espelho agregaria/melhoraria a experiência do hospede, mas mesmo sem ele, o quarto contina maravilhoso.
Stayed 6 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

O hotel é ótimo, muito confortável, o café da manhã bem servido. Ótimo para quem quer passear pelo Centro. A localização ao mesmo tempo é boa e ruim, porque achei meio perigoso, principalmente a noite.
Stayed 3 nights in Jul 2025

8/10 Good

GISELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel legal, atendimento ótimo. - Internet oscila muito! - TV só acessa à netflix, por ex, se vc levar o conversor e acessar à sua conta.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaríamos!

Foi uma agradável surpresa... apesar de termos sido advertidos de que a localização do hotel não seria a mais indicada, para nós que fomos para descansar e passear, foi tudo de bom! Inclusive o hotel dispõe de TV smart com algumas plataformas de streaming, "surpresa" que nos distraiu bastante. Vejam bem com qual empresa fazer passeios, nunca contratem com a SOMOS TOUR, é roubada! De qualquer forma, confiram bem as condições das excursões...
Stayed 7 nights in Jul 2025

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha para hospedagem

O hotel é excelente, todos os funcionários foram simpáticos e solicitos. O hotel é bem limpo e novo. O quarto grande, com uma mini cozinha que possuía microondas, pia e frigobar, ótimo para quem vai com criança. Café da manhã bom.
Stayed 6 nights in Jul 2025