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"Breakfast was everything you'd want and more. A great start to an active day with the kids at Wookey hole attraction or walking the country side."

"I booked on a room only basis but you could add breakfast at any point. I liked that all you had to do was go in to the dining room and give your room number. It was £15 each, all in. There is a cold buffet and hot food was made to order. The only thing that would have made it better, was if you could have the cold buffet only (say for a reduced price), as i dont eat cooked breakfasts, i only have toast or cereals. So to still pay £15 for toast and coffee is way too pricey! The room was spacious and clean, and very quiet. I paid extra for an executive twin, so was expecting a few upgrades to a standard room. However the furniture was very dated, the carpet was quite stained in one area, and the bathroom was oldish. HOWEVER, it was all very clean. Which to me is the most important! I did enquire at front desk to see if i was in the right room, and was told the only difference having an executive room is the bigger size!! Nothing else! So i wont pay extra for an executive next time. The staff are very friendly and helpful. The hotel itself is very neat and tidy, freshly painted and new carpet (in most areas). I will definitely stay again, on a room only basis, but will just pick a standard room next time. My room was very quiet. Away from the road and carpark. Perfect for me. "

"Our stay at the same hotel last week was disappointing and reflected in our review for that stay. The main problem centred around us having pre-paid for breakfast but the hotel staff on the day saying that the paid for breakfast was not on their system so refused to serve us. Having returned for this business related set of stays, the hotel staff still maintained that our booking was not showing the pre-paid breakfast but as this was proved otherwise previously, they served us this time anyway. There is obviously still a glitch that is stopping the hotel from accurately seeing the Hotels.com booking details fully so not ideal. We have not had this problem before from Hotels.com or Holiday Inn but there it is. "

"Room was separate from main building - across and down the street! Suffered disturbance from folks banging on external door and shouting/ carrying on. Happened on 2 nights of a 3 night stay. When we turned up, was thinking of making it a regular stopover - not so sure now."

"Nice hotel and good to be supporting a charity, loved the historical nature of the property"

"Nice clean room, tv in room signal not good at times, staff friendly , good choice of food available both evening meal and breakfast. A small hiccup with food order in the evening but rectified when paid for."

"Clean room staff very friendly and a lovely breakfast"

"disabled parking 2 very small spaces in an enclosed courtyard quite tight .hot tub was out of order. lots of steps as well as the mentioned creaky wooden stairs. check-in is right opposite the swimming pool entrance in the same aera as club entrance so wet & slippy floor and crowded blocking access. room was drab and dated empty for the size .noise level of neighbours and any movement in hallway echoed. bed was very uncomfortable lumpy. shower didn't drain and overflowed. wooden toilet seat that pushed flush button when seated."

"The Bar was brilliant with real ales etc. Breakfast was ok from a limited menu. But reasonable value. "