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Reviews of Arena Lodge

3 out of 5
Arena Lodge
74 Pascal Street, Palmerston North

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 142 reviews" "
Rating 8 - Good. 28 out of 142 reviews" "
Rating 6 - Okay. 4 out of 142 reviews" "
Rating 4 - Poor. 1 out of 142 reviews" "
Rating 2 - Terrible. 1 out of 142 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family
Liked: Amenities
We chose this accommodation for its location. Easy walk to city centre, pool and family. Would like to see a nice outdoor sitting area.
Stayed 7 nights in Apr 2024
Response from Arena Lodge on 2 May 2024
Thanks Janet, glad you enjoyed your stay with us

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was they didn't have sky
Stayed 1 night in Mar 2024
Response from Arena Lodge on 5 Apr 2024
Thanks Sean, though we don't have Sky you still can have the ability to stream from your mobile app if you have an account.

10/10 Excellent

Neala

Liked: Cleanliness, staff & service, property conditions & facilities
I slept like a log at Arena Lodge! Had all the facilities needed (including laundry) plus handy location near supermarket, restaurants and the cinema. Tony was super friendly and helpful, with good tips on things to do in town. Will definitely stay again next time I'm in Palmy.
Stayed 3 nights in Mar 2024
Response from Arena Lodge on 26 Mar 2024
Thanks Neala, look forward to having you stay with us again sometime

6/10 Okay

Vanessa

Stayed 3 nights in Mar 2024
Response from Arena Lodge on 12 Mar 2024
Glad you enjoyed your stay!

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet motel, clean and close to a supermarket.
Stayed 1 night in Feb 2024
Response from Arena Lodge on 3 Mar 2024
Thanks Rachel, look forward to having you stay with us again...

8/10 Good

Lorraine

Stayed 2 nights in Feb 2024
Response from Arena Lodge on 20 Mar 2024
Thanks Lorraine, glad you enjoyed your stay with us

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for our trip. A lot of space and amenities were well suited
Stayed 1 night in Feb 2024
Response from Arena Lodge on 12 Feb 2024
Thanks Isabella, look forward to having you stay with again sometime

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Arena Lodge on 12 Feb 2024
Hey Lorraine, glad you enjoyed your stay

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the modern, clean and tidy room and excellent bathroom. All you need is there for a good price.
Stayed 1 night in Jan 2024
Response from Arena Lodge on 22 Jan 2024
Thanks Martin for the great review

10/10 Excellent

Jahden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Jan 2024
Response from Arena Lodge on 17 Jan 2024
Thanks! hope to see you again

10/10 Excellent

Destinee

Stayed 1 night in Jan 2024
Response from Arena Lodge on 17 Jan 2024
Thank you and glad you enjoyed your stay

10/10 Excellent

Steve

Stayed 1 night in Nov 2023
Response from Tony on 5 Jan 2024
Thanks Steve, Glad you enjoyed your stay

10/10 Excellent

Anne

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This was much nicer than expected. We stayed in a 3 bdrm unit - two couples. It was very roomy, had an excellent kitchen including stove, a backyard BBQ, comfortable bedrooms/beds/bathrooms. Note that laundry is not in the unit - description on Expedia is a little misleading - but free washer, reasonable price on dryiing.
Stayed 1 night in Nov 2023
Response from Arena Lodge on 21 Nov 2023
Hi Anne Thank you for a great review and happy you enjoyed your stay, I've had a look on the discription of the room and doesn't mention laundry. Can only see it stating guest laundry available on property amenities. Sorry for the confusion and look forward to having you stay with us again...

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, helpful staff, no street noise, only one fault, the fold down seat in the shower area falls all by itself when in the shower could be painful if hit by it.
Stayed 3 nights in Nov 2023
Response from Arena Lodge on 6 Nov 2023
Hi David, thanks for the great review and feedback regarding the shower bench and will get it resolved asap

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant we will definitely be back to stay on the future 😊
Stayed 1 night in Oct 2023
Response from Arena Lodge on 8 Oct 2023
Thanks Tara, look forward to having you stay with us again

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023
Response from Arena Lodge on 10 Oct 2023
Thanks Jennifer

8/10 Good

Kil won

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Arena Lodge on 26 Aug 2023
HiGlad you enjoyed your stay, see you again sometime

10/10 Excellent

Aleesha

Stayed 2 nights in Aug 2023
Response from Arena Lodge on 4 Sept 2023
Glad you enjoyed your stay and hope to see you again

10/10 Excellent

Peter

Stayed 2 nights in May 2023
Response from Arena Lodge on 17 June 2023
Thanks Peter, glad you enjoyed your stay

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was seamless. The apartment was spacious and clean. Lovely new presentation.
Stayed 1 night in May 2023
Response from Arena Lodge on 22 May 2023
Thank you, glad you enjoyed your stay

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Comfortable stay
Comfortable stay for 2 nights. Short 10 minute walk into the town centre. Metal frame Queen bed was not as comfortable as a full bed base and mattress - it looked like it was a removable option for alternative configuration in the room. It was also difficult to get right under the shower rose in the shower over spa bath due to the contour of the base of the spa bath. Otherwise the units were spacious and well provisioned
Stayed 2 nights in Apr 2023
Response from Arena Lodge on 11 May 2023
Hi Andrew, thanks so much for the feedback and glad you still enjoyed your stay with us

10/10 Excellent

Seuga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comforatable and Convenient
Amazing place to stay at when visiting Palmerston North from out of town and attending aa service at The Arena.
Stayed 2 nights in May 2023
Response from Arena Lodge on 11 May 2023
Thanks Seuga for the excellent review, glad you enjoyed your stay

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really friendly. Nice and clean good facilities. Speedway was on but it wasn’t really a problem
Stayed 1 night in Apr 2023
Response from Arena Lodge on 11 May 2023
Hey Peter, thanks and glad you enjoyed your stay

6/10 Okay

Shane

Travelled with group
We were told about the stock cars on over the road and noise should finish about 2200, found that noise was excessive even inside room with windows and doors closed
Stayed 1 night in Apr 2023
Response from Arena Lodge on 11 May 2023
Hi Shane, thank you for the feedback and happy you mostly enjoyed your stay

10/10 Excellent

lealofi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was good service good communication
Stayed 3 nights in Mar 2023
Response from Arena Lodge on 4 Apr 2023
Glad you enjoyed your stay

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend. Absolutely no complaints.
Stayed 1 night in Mar 2023
Response from Arena Lodge on 4 Apr 2023
Hi Daniel, thanks so much for the excellent review

10/10 Excellent

Imran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and was perfect for our team of 6 people got 3 bedrooms
Stayed 1 night in Mar 2023
Response from Arena Lodge on 4 Apr 2023
Glad it worked out well for you and hope to see you again in the future

10/10 Excellent

Ani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place that is clean, tidy, central, close to town and friendly staff this place is for you. We stayed for 4 nights and absolutely loved it. Friendly staff who leave you to it. Clean rooms the cleanest hotel ive ever stayed in. Access to a free washing maching, dryers $2, good parking and our room had everything we needed. Thank you Tony for hosting us, next Touch footy nationals we will be back. Cheers A.N.
Stayed 4 nights in Mar 2023
Response from Arena Lodge on 4 Apr 2023
Excellent review and look forward to hosting you again in the future

4/10 Poor

Harry

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Arena Lodge on 4 Apr 2023
So sorry to see you didn't enjoy your stay...

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, great place to stay with the family.
Stayed 1 night in Jan 2023
Response from Arena Lodge on 10 Feb 2023
Thanks for the 5 stars Glad you enjoyed your stay...

8/10 Good

Tony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay.Only thing I didn't like was paying $10 to do washing.
Response from Tony on 16 Jan 2023
Hi TonyGlad you enjoyed your stay Washing machines are free to use and only the dryers cost 2 or 4 to run so you must have done a lot of drying?We do have available on request clothes horse if you prefer air drying.Look forward to having you stay again sometime

10/10 Excellent

Ramela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arena lodge had everything we needed. The configuration of the unit met our expectations. They really know the basic things that guests require. It was quiet, within walking distance to a restaurant and Tony was really helpful. We felt really comfortable and would definitely book again.
Response from Arena Lodge on 11 Jan 2023
Thanks Ramela, really happy you enjoyed your stay and hopefully see you again sometime Tony

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, clean, comfortable and definitely will stay there again when back in Palmerston north
Stayed 1 night in Dec 2022
Response from Tony on 13 Dec 2022
Great to hear, thanks Mark

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was quiet, clean and tidy. We thoroughly enjoyed our stay and the team at Arena Motel are friendly and professional.
Response from Tony on 13 Dec 2022
So glad you enjoyed your stay and hopefully see you again

10/10 Excellent

pepe

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its across the road from the events centre where we have our annual show
Stayed 1 night in Aug 2022
Response from Arena Lodge on 23 Sept 2022
Thanks Don, Glad you enjoyed your stay and look forward to seeing you again in the future

10/10 Excellent

Laik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Pania

Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly but lounge furniture very worn
Stayed 1 night in Apr 2022

10/10 Excellent

Neal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in late with a key box available.
Stayed 2 nights in Feb 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to speedway track and off st parking
Stayed 1 night in Nov 2021

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, full comfort.
Stayed 1 night in May 2021

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Dec 2020
Response from Nathan. on 28 Dec 2020
Thank you for your amazing review Rebecca. Look forward to hear from you again.

10/10 Excellent

Ritesh, Whanganui

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Across from the Arena, which was very convenient for us. Clean and tidy.
Stayed 1 night in Dec 2020
Response from Nathan. on 28 Dec 2020
Thank you Ritesh and glad you have enjoy your stay. Happy New Year and see you again in future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Nathan. on 27 Oct 2020
Thank you for your amazing review. Look forward to see you again.

6/10 Okay

Kim, Wellington

Travelled with partner
Liked: Cleanliness, staff & service
Thought spa bath would b bigger and bed more comfortable
Stayed 1 night in Oct 2020
Response from Nathan. on 27 Oct 2020
Thank you for your feed back. We have noted your concerns. Warm regards, Nathan.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena Lodge Palmerston North
Our 2nd stay here. Person at the desk remembered us from our previos stay. Very friendly and helpful. Rooms are very clean and the bed was super comfortable.
Stayed 1 night in Jul 2020
Response from Nathan. on 7 Aug 2020
Hi Amy and thank you for your amazing review. Glad you have enjoyed your stay and look forward to hear from you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue & town... Quick check in. Shower was orsum Bed was big
Stayed 1 night in Feb 2020
Response from Nathan. on 26 Feb 2020
Thank you for your amazing review. Look forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Nathan. on 26 Feb 2020
Thank you for your amazing review. See you again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Great family units
Stayed 2 nights in Dec 2019
Response from Nathan. on 4 Jan 2020
Thank you for your amazing review. Look forward to see you again.