Holiday Inn Queenstown Frankton Road, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Holiday Inn Queenstown Frankton Road, an IHG Hotel

Holiday Inn Queenstown Frankton Road, an IHG Hotel

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
594 Frankton Road, Queenstown, 9348

Explore the area

  • Popular LocationLake Wakatipu9 min walk
  • Popular LocationQueenstown Arts Centre5 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)5 min drive
  • Popular LocationMillbrook Resort Golf Course16 min drive

Choose dates to view prices

About this area

Queenstown

Located in Queenstown, Holiday Inn Queenstown Frankton Road, an IHG Hotel is near the airport and on a lake. Skyline Gondola and The Remarkables Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Skippers Canyon. Queenstown Ice Arena and Alpine Aqualand are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and snow tubing.

What's nearby

  • Lake Wakatipu - 9 min walk
  • Alpine Aqualand - 5 min drive
  • Queenstown Arts Centre - 5 min drive
  • Queenstown Mall - 5 min drive
  • Millbrook Resort Golf Course - 16 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • Seasons Restaurant + Bar — 1 min walk
  • True South Dining Room - 16 min walk
  • Rata Dining - 5 min drive
  • 1876 - 5 min drive
  • Kappa - 5 min drive

About this property

Holiday Inn Queenstown Frankton Road, an IHG Hotel

4-star Lakefront hotel near Lake Wakatipu
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. All 75 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and 24-hour room service. Other amenities available to guests include flat-screen TVs, free newspapers and free local calls.
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers 75 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a spa tub, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 27 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Korean
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 318 out of 804 reviews
5 - Excellent 40%
Rating 4 - Good. 331 out of 804 reviews
4 - Good 41%
Rating 3 - Okay. 108 out of 804 reviews
3 - Okay 13%
Rating 2 - Poor. 39 out of 804 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 804 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Expedia need to improve on ensuring not to get customer bookings mixed up. Spent more than 45min sorting out my booking lucky the hotel staff were amazing
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the city and clean , nice view
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view. Comfy beds . Nice staff.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 2 nights in Dec 2021