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Featured image
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, electric kettle
LCD TV

Guest reviews

4.2/5 Very good
705 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Washer
Dryer
Outdoor Space
Barbecue Grill

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationQueenstown Mall13 min walk
Popular LocationQueenstown Gardens14 min walk
Popular LocationQueenstown Hill17 min walk
AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Choose dates to view prices

  • Alpine Studio

    4.3/5 guest room rating

    Room amenities

    • 21 sq m
    • Studio
    • Sleeps 2
    More detailsAlpine Studio
  • Lake View One Bedroom Suite

    4.3/5 guest room rating

    Room amenities

    • 74 sq m
    • 1 bedroom
    • Lake view
    • Sleeps 2
    More detailsLake View One Bedroom Suite
  • Lake View Two Bedroom Suites

    5/5 guest room rating

    Room amenities

    • 104 sq m
    • 2 bedrooms
    • Lake view
    • Sleeps 4
    More detailsLake View Two Bedroom Suites
  • Lake View Swiss-SuperSuite Two Bedroom

    5/5 guest room rating

    Room amenities

    • 104 sq m
    • 2 bedrooms
    • Lake view
    • Sleeps 4
    More detailsLake View Swiss-SuperSuite Two Bedroom
  • Lake View Swiss-SuperSuite One Bedroom

    5/5 guest room rating

    Room amenities

    • 74 sq m
    • 1 bedroom
    • Lake view
    • Sleeps 2
    More detailsLake View Swiss-SuperSuite One Bedroom
  • Alpine Two Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 104 sq m
    • 2 bedrooms
    • Sleeps 4
    More detailsAlpine Two Bedroom Suite

About this area

Queenstown

Located in Queenstown, Swiss-Belsuites Pounamu Queenstown is in the city centre and near the beach. Travelling with kids? Don't miss Kiwi and Birdlife Park. Take in the nearby slopes with snowboarding and skiing lessons, or try out other outdoor activities such as snowmobiling and snow tubing. Our guests love the property's central location.
View map
Popular Location

What's nearby

  • Queenstown Mall - 13 min walk
  • Queenstown Gardens - 14 min walk
  • Skycity Queenstown Casino - 15 min walk
  • TSS Earnslaw Steamship - 17 min walk
  • Queenstown Hill - 17 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

About this property

Swiss-Belsuites Pounamu Queenstown

5-star, family-friendly aparthotel, walk to Lake Wakatipu
A business centre, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment boasts a private spa tub and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Swiss-Belsuites Pounamu Queenstown offers 38 forms of accommodation with private hot tubs and washers/dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Ski

  • Snowboarding, snow tubing and skiing lessons nearby
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski shuttle nearby
  • Ski passes
  • Ski equipment hire

Pool/Spa

  • Private hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Ski shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Playground
  • Childcare (surcharge)

Food and drink

  • Fridge
  • Microwave
  • Electric kettle

Dining

  • Breakfast available for a fee: NZD 13 per person

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower only
  • Soap
  • Towels provided
  • Toilet paper
  • Free toiletries
  • Shampoo
  • Hairdryer

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • No lifts
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free local calls
  • Free international calls
  • Front desk (limited hours)

Location highlights

  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre
  • In the mountains

Things to do

  • Fitness facilities nearby
  • Bike rentals on site
  • Mountain biking nearby
  • Golf nearby
  • Boat tours nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Parasailing nearby
  • Zip-lining nearby
  • Skydiving nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 38 rooms
  • 2 floors
  • 4 buildings
  • Built in 2005
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 300.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 13 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-out is available
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Free WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Pounamu Apartments Queenstown
Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Swiss-Belsuites Pounamu Queenstown Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Pounamu Apartments Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Swiss-Belsuites Pounamu Queenstown and receive a full refund?
Yes, Swiss-Belsuites Pounamu Queenstown offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Belsuites Pounamu Queenstown cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to 11:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this property located?
This family-friendly Queenstown aparthotel is located near the airport, within 1 mi (2 km) of Queenstown Gardens, SKYCITY Wharf Casino and Kiwi and Birdlife Park.

Guest reviews

Overall score and ratings for Swiss-Belsuites Pounamu Queenstown

4.2
Very good
5 - Excellent
364
4 - Good
220
3 - Okay
65
2 - Mediocre
40
1 - Poor
16
4.6
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities

Great views, clean, warm, spacious, comfortable and nice

Stayed 2 nights in Jul 2020

3/5

  • Liked: Cleanliness
  • Disliked: Amenities

Overall the room was nice and in a good location, but we felt a little deceived by the Expedia listing of the property which failed to mention the following: - being apartments, your “room” is actually within an apartment with which you share an entrance with another room; - “private hot tub” is not actually available but is held for apartment owners in the complex only. In NZ, this would be considered to be a spa that seats a number of people with jets, lights etc. If they are trying to describe the bath in your room as this then I’m quite angry as I don’t think I’ve ever stayed in a hotel room that doesn’t have a bath; - the complex has no restaurant. Your breakfast is just however many days worth of yoghurt, muesli, bread etc. that they can cram into your little fridge in the room; - calling it “5 star” is a bit rich given it is just apartments with no hotel amenities on site, and accordingly the pricing was very high (feeling a bit ripped off).

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

Loved how close it was to every thing. Beautiful warm rooms would definitely stay there again in a heart beat

Stayed 2 nights in Jul 2020

3/5

  • Liked: Amenities

Very nice stay, clean comfortable room. Unfortunately on the way to our room 102 as you go up the steps there was a lot of mess. Beer bottles, rubbish, sticks , black rubbish bags ,old shoes And more. Took away from the 5 star feeling and felt like a cheap entrance.

Stayed 1 night in Jun 2020

3/5

  • Liked: Cleanliness, amenities

We booked here as we have stayed previously and had a wonderful experience. This time we booked a one bedroom suite with lake views and upon arriving walked into our room to find a view of two cabbage trees just outside the window, and the roof of the property across the street either side - able to see the lake from either side of the window, just. The next day we asked if we could swap to another room and the team member there was fantastic, found another room for us to view and showed it to us first to make sure it was what we were after - it was! We moved, however over the next 2 days we arrived back around 4:30pm and the room hadn’t been serviced which was disappointing so we had to arrange for new towels to be dropped off. Great location for a stroll into town! Overall, sadly an average experience despite great staff.

Stayed 5 nights in Jun 2020