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"When I arrived, I thought I would have the best 2-day staycation, but I am so disappointed. While the receptionist, Ms. Indira, was very helpful when I reached, we were not happy with the stay after that. The AC was not working on both room and restaurant, and whenever we called for housekeeping, they were very delayed and many other issues. We really wasted our money for no reason.""

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"Overall a clean and calm experience"

"The property is beautiful and the amenities are great, but the service was disappointing and below average. Breakfast was basic with poor service, and it was difficult to get assistance. Room cleaning and overall service were also slow and not up to expectations. Overall, a great property, but the service does not match its standard.…"

"Stayed for a week here. Breakfast was very good, lots of choice all very fresh. Staff in the hotel were very polite and helpful Used the pool every day and was excellent."

"Great"

"Room: Just wow! I wish I can travel again and stay in the same hotel. Such a wow room it was. Excellent amenities and twice a day housekeeping made a huge difference to our stay. They also gave us complementary beach bag and cute cable ties. Slippers were not cheap ones like you get in every hotel, in fact very soft and comfy ones. You could always request additional amenities when needed through an app and they would be delivered to your room within 30 mins without any questions. Breakfast: Very tasty breakfast. One of the best I have had at any palm hotel. Lots of variety available and also you could request extras like French toast and dosa on order. Staff: Very kind and helpful staff. Spa: You have to pay additional for spa access but it was a good spa. We did not take experiences as they were much cheaper at our main stay. Additional: Water park is included in the stay for free. Towels were free for hotel residents but lockers were paid for. Beach and pool was very neat and clean."

"Excellent"

"Breakfast was great "