I can not imagine a better place to stay in Tokyo.
Everything was 5 star.
The panoramic views over the harbour were stunning
Staff service amazing particularly the concierge
Very well priced.
Restaurants were a little expensive but huge choices within walking distance
Will always go back there
I can not imagine a better place to stay in Tokyo.
Everything was 5 star.
The panoramic views over the harbour were stunning
Staff service amazing particularly the concierge
Very well priced.
Restaurants were a little expensive but huge choices within walking distance
Will always go back there
My husband and I have just completed 9 days at Tokyu Stay and absolutely loved it. The hotel was small , exceptionally clean and the staff were very gracious and professional. My husband left his iPhone in the taxi on arrival at the hotel and Julie ( and some of her colleagues) worked extremely hard to track it down and did so successfully, for which we were very grateful. Although the breakfast had limited choices it was ample. The fact that the hotel was situated very close to the Takanawa...
My husband and I have just completed 9 days at Tokyu Stay and absolutely loved it. The hotel was small , exceptionally clean and the staff were very gracious and professional. My husband left his iPhone in the taxi on arrival at the hotel and Julie ( and some of her colleagues) worked extremely hard to track it down and did so successfully, for which we were very grateful. Although the breakfast had limited choices it was ample. The fact that the hotel was situated very close to the Takanawa...
We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.
We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.
The staff were very friendly and happy to assist with any request that we might have needed. Everything you need for an easy, stress free, 5 star stay is all here.
Thank you for everything!
The staff were very friendly and happy to assist with any request that we might have needed. Everything you need for an easy, stress free, 5 star stay is all here.
Thank you for everything!
Shayne
Reviewed November 4, 2026Reviewed November 4, 2026
Super modern, clean, great quiet location 5-10 mins walk to various Shinjuku Stations, very friendly staff. Very comfortable rooms, rooftop outdoor lounge area with free tea & coffee and reasonably priced drinks and snacks to enjoy the Tokyo view. Room has washer/dryer and kitchenette making it super handy, especially for families.
Super modern, clean, great quiet location 5-10 mins walk to various Shinjuku Stations, very friendly staff. Very comfortable rooms, rooftop outdoor lounge area with free tea & coffee and reasonably priced drinks and snacks to enjoy the Tokyo view. Room has washer/dryer and kitchenette making it super handy, especially for families.
Michael
Reviewed October 31, 2026Reviewed October 31, 2026
Great location in Shinjuku if you want to be where the action is at.
If you take the limousine bus from Haneda Airport, it will take you to the hotel building. It’s also relatively close to multiple train stations. Had a great view of the city from the bedroom.
Arrived early and was able to leave our luggage at the hotel until checkin. Check in was easy and the staff had already brought our luggage to our room from when we had dropped it off in the morning.
Digital checkout was easy and didn’t...
Great location in Shinjuku if you want to be where the action is at.
If you take the limousine bus from Haneda Airport, it will take you to the hotel building. It’s also relatively close to multiple train stations. Had a great view of the city from the bedroom.
Arrived early and was able to leave our luggage at the hotel until checkin. Check in was easy and the staff had already brought our luggage to our room from when we had dropped it off in the morning.
Digital checkout was easy and didn’t...
This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room.
We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed.
The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.
This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room.
We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed.
The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.
Slightly out of the bright lights Tokyo, lovely and quiet with a train station close by. The hotel was amazing from the moment we stepped inside, and the breakfast’s were incredible. Can ’t rate this place enough and was easily the best hotel we’ve stayed in ever.
Slightly out of the bright lights Tokyo, lovely and quiet with a train station close by. The hotel was amazing from the moment we stepped inside, and the breakfast’s were incredible. Can’t rate this place enough and was easily the best hotel we’ve stayed in ever.
I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations.
After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here.
The service standards are excellent. I found all staff so friendly, courteous & so helpful....
I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations.
After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here.
The service standards are excellent. I found all staff so friendly, courteous & so helpful....
This was a very conveniently located, reasonably priced hotel in Tokyo that was clean, friendly and had everything you could need. The onsen/ofuro baths were lovely.
My only issue is, as with many hotels in Japan, they try to force you to check in at a kiosk. I like the personal touch of a check in desk, and had to go to one anyway because of my foreign passport. I want to live world where I still get checked in by real people and I should have been given the choice.
The hotel allowed for a...
This was a very conveniently located, reasonably priced hotel in Tokyo that was clean, friendly and had everything you could need. The onsen/ofuro baths were lovely.
My only issue is, as with many hotels in Japan, they try to force you to check in at a kiosk. I like the personal touch of a check in desk, and had to go to one anyway because of my foreign passport. I want to live world where I still get checked in by real people and I should have been given the choice.
The hotel allowed for a...
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