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"Fantastic hotel, in a great location for exploring Shanghai. Two minute walk to the nearest metro, and so many great bars, restaurants and supermarkets nearby. The staff were fantastic and so helpful with me, as I needed to arrange delivery of some parcels to friends in other parts of China. 100% recommend this hotel."

"Clean room and room servicing, good concierge team and good services. Young bell boy who was very service oriented, exceptionally customer oriented worth mentioning. Breakfast was average. Checkout service was average. "

"Amazing value for money. Luxurious room for a very reasonable rate"

"My room was nice but HOT! I called and asked them to fix the air conditioning. It took three calls before someone came. After they looked at it, they said give it time and it will get cooler. It never did. I called customer service no less than seven times before I could get someone to respond. They said they would bring me a fan. Somehow they forgot. After 30 minutes I called again. I asked to speak with the manager who after a while apologized and 15 minutes later brought a fan to the room. All I did was blow around hot air. Breakfast was also disappointing. The coffee machines did not offer simple brewed coffee. The toaster was broken. The bacon was raw, the eggs were cold. Very disappointing experience. I made the manager aware of all of my situations and he said thank you sorry for the inconvenience. No explanation, no discount, just more disappointment.."

"Good location nearby to place of attraction. Breakfast was great and my children like it. Though the room rate is expensive for a 3 star hotel but will come back in future."

"Great location with a nice room. Everything relatively close"

"Spacious room thou without view. But it will fantastic. Location was excellent. Problem is not convenient for car drop off. "

"Shop nearby"

"Beautiful Classic Hotel, Great Location This hotel is stunning and classic without being over the top. The rooms are elegant and comfortable, with a timeless style. Location is perfect — right in the center, walking distance to shops and restaurants. Staff are friendly and helpful. Great stay overall, would recommend."