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Select Comfort beds, minibar, in-room safe, desk
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Select Comfort beds, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
1,006 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationYu Garden6 min walk
Popular LocationNanjing Road Shopping District15 min walk
Popular LocationShanghai Museum17 min walk
AirportShanghai (SHA-Hongqiao Intl.)15 min drive

Choose dates to view prices

  • Club Room, 1 King Bed, City View

    4.5/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, City View
  • Club Room, 1 King Bed (Bund View)

    4.4/5 guest room rating

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed (Bund View)
  • Club Suite, Business Lounge Access, View

    5/5 guest room rating

    Room amenities

    • 57 sq m
    • City view
    • Sleeps 3
    More detailsClub Suite, Business Lounge Access, View
  • Premier Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Premier Room, 2 Double Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 3
    More detailsPremier Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsClub Room, 2 Double Beds, Business Lounge Access
  • Deluxe Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 4
    More detailsSuperior Room, 2 Double Beds, Non Smoking

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, Renaissance Shanghai Yu Garden Hotel is in the city centre and near a metro station. People's Square and Shanghai World Financial Center are notable landmarks, and travellers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Don't miss out on a visit to Yu Garden. Our guests love the hotel's central location.
View map
Popular Location

What's nearby

  • Yu Garden - 6 min walk
  • The Bund - 12 min walk
  • Nanjing Road Shopping District - 15 min walk
  • Shanghai Museum - 17 min walk
  • People's Square - 7 min drive

Getting around

  • Shanghai Railway Station - 7 min drive
  • Yuyuan Garden Station - 10 min walk
  • Shanghai (SHA-Hongqiao Intl.) - 15 min drive

Restaurants

  • Yu Garden Cafe — 1 min walk
  • Yu Sushi — 1 min walk

About this property

Renaissance Shanghai Yu Garden Hotel

Luxury Shanghai hotel in Downtown Shanghai, walk to Yu Garden
Along with 4 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and 24-hour room service. All 341 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and Select Comfort beds are standard, as are LCD TVs with satellite channels.
Renaissance Shanghai Yu Garden Hotel offers 341 forms of air-conditioned accommodation with minibars and a safe. Beds feature Select Comfort mattresses. 30-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 120 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CNY 160 per day
  • Parking height restrictions apply
  • Free local area shuttle up to 3 km

Food and drink

  • Breakfast available for a fee: CNY 195.5 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • 30-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 157.41 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 195.5 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Self-parking fee: CNY 160 per day
  • Rollaway bed fee: CNY 157.41 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Staff at the property wear personal protective equipment and guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Renaissance Marriott Shanghai Yu Garden Hotel
Renaissance Marriott Yu Garden Hotel
Renaissance Marriott Shanghai Yu Garden
Renaissance Marriott Yu Garden
Renaissance Yu Garden Hotel
Renaissance Shanghai Yu Garden
Renaissance Yu Garden
Renaissance by Marriott Shanghai Yu Garden Hotel

Frequently asked questions

Can I cancel my reservation for free at Renaissance Shanghai Yu Garden Hotel and receive a full refund?
Yes, Renaissance Shanghai Yu Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Shanghai Yu Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for CNY 160 per day.
What time is check-in at this property?
Check-in begins at 2:00 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of Yu Garden and The Bund. Nanjing Road Shopping District and Shanghai Museum are also within 1 mi (2 km). Yuyuan Garden Station is 10 minutes by foot and East Nanjing Road Station is 16 minutes.

Guest reviews

Overall score and ratings for Renaissance Shanghai Yu Garden Hotel

4.4
Excellent
5 - Excellent
540
4 - Good
372
3 - Okay
57
2 - Mediocre
22
1 - Poor
15
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall hotel was good, convenient location. But check-in process was a bit delayed. We got there around 4pm. Hotel staff asked us to wait for 15 minutes for room to be ready. This is the first time encountered such experience. Other than that, service was good

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Stayed 5 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent hotel. Big comfortable beds and huge bathroom

    Stayed 5 nights in Dec 2019