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The Ritz-Carlton Shanghai, Pudong

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2 indoor pools
2 indoor pools
2 indoor pools
1 bedroom, in-room safe, desk, laptop workspace

Overview of The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationShanghai World Financial Center1 min walk
  • Popular LocationShanghai Tower9 min walk
  • Popular LocationOriental Pearl Tower10 min walk
  • AirportShanghai (SHA-Hongqiao Intl.)36 min drive

Choose dates to view prices

About this area

Shanghai

Located on the waterfront, The Ritz-Carlton Shanghai, Pudong is in Pudong neighbourhood and is connected to a shopping centre. IFC Mall and Super Brand Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pudong Riverside Promenade and Park and The Bund. Yu Garden and Shanghai Science and Technology Museum are not to be missed. Spend some time exploring the area's activities, including whale watching.
Popular Location

What's nearby

  • Shanghai World Financial Center - 1 min walk
  • IFC Mall - 4 min walk
  • Binjiang Park - 7 min walk
  • Shanghai Tower - 9 min walk
  • Oriental Pearl Tower - 10 min walk

Getting around

  • Shanghai Railway Station - 9 min drive
  • Lujiazui Station - 9 min walk
  • Hongqiao International Airport (SHA) - 36 min drive

Restaurants

  • Scena — 1 min walk
  • Jin Xuan — 1 min walk
  • Nadaman - 3 min walk
  • Paulaner Brauhaus Shanghai - 7 min walk
  • 100 Century Avenue - 10 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel connected to a shopping centre in Pudong, walk to Jin Mao Tower
4 restaurants, 2 indoor pools and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a coffee shop/café and a spa tub are on-site. All 285 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with DVD players, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
The Ritz-Carlton Shanghai, Pudong offers 285 forms of air-conditioned accommodation with DVD players and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 96 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CNY 265 for adults and CNY 133 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Access to nearby indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Access to nearby indoor pool
  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Spanish

Business services

  • Business centre
  • Conference space (27300 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • DVD player

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine and complete a health declaration (PCR screening for COVID-19, issued within 7 days before arrival) during check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 265 for adults and CNY 133 for children (approximately)
  • Self-parking fee: CNY 96 per night
  • Valet parking fee: CNY 240 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 236 out of 320 reviews
5 - Excellent 74%
Rating 4 - Good. 58 out of 320 reviews
4 - Good 18%
Rating 3 - Okay. 13 out of 320 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 320 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 320 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
The view from The Club Studio room was amazing and the Club Lounge access was worth it. However, the decor in the room seems rather old and dated, the tv in the bathroom didn't work. The bed was the best sleep I ever had so that was a relaxing experience. The only one thing we disliked was that we had to pay for swimming caps to go in the pool and jacuzzi. This is the first time I ever was told I was not allowed in a pool without a swimming cap. The staff said I can buy from them the caps they sold around $20 usd and I had no choice since it was my last day. Despite that, I'd stay at the The Ritz Carlton Pudong again for the view and club services.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior property with excellent service and hospitality. The beds are the best I've slept on in China, exceptionally comfortable as I like them lofty.
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 4 nights in Dec 2019