Olympic Heights Hotels, Truckee

"The room was very clean and the beds comfortable. The only thing we didn’t like about the room was the toilet was very short, like it was made for children. Here are things that detracted from our stay. First, before even entering the building, the smell of cigarette smoke was very strong and worse in the lobby. When registering, we were told the way to our room was through the casino. I asked if there were any other way because the smoke makes me ill and I was told there was not. This was upsetting since we were staying for 5 nights. We had family members checking in two days later and asked if they could be given a room near ours. We were told no because 1) they were only placing guests in the South Tower that day and we were in the North Tower and 2) the hotel was fully booked. This was disappointing and meant more treks through the Casino. I even asked a couple other employees if there were a way in to the hotel that wasn’t through the Casino. All said “no”. The day before we checked out, I discovered there were at least 2 entrances that did NOT require walking through the smoke-filled Casino. One is the entrance for Peet’s Coffee around back and right next to the South Tower elevator. The other is right of the lobby entrance. You pass by meeting rooms and get to the North Tower elevators without going through the Casino. Why would no one tell me this? I suspect they’re trained not to. That way more people funnel through the Casino and spend their money."

"Housekeeping should be done on a daily basis. There should be more options for the breakfast buffet."

"Great breakfast | Comfortable climate control"

"Great room with lake view"

"Everything at the hotel was amazing. The 3 bedroom suite had plenty of space and all of the kitchen appliances you could have wanted. We had breakfast and dinner both days in the hotel without having to spend extra money going out to eat. We also were able to utilize the dvd player and dvd free rental for our family to watch some movies in the room. The rooms were great in size and the laundry in the room was the main point as we were able to wash and dry clothes so when we travel back home we didn't have to worry about extra loads of laundry."

"The kitchen was even better than what I expected. Fully stocked with silverware, knives, a coffee pot, toaster, oven, stovetop, microwave, fridge/freezer, etc. Even a separate hot plate and a dishwasher! Everything was spotlessly clean and ready to use. "

"Room was clean .Staffs were nice .Breakfast is only with good credits and got members only when you already ended the breakfast then they bill you and tell you.But the hotel says when booked that breakfast is included. All like a trap. casino is very small .overall -not for kids and families. 3/5"

"Outdated rooms need some updating but overall comfortable beds. If you are a smoker make sure you leave the property to smoke or you will get yelled at for smoking outside of the room on property. "

"Back for a second visit! I love the lobby coffee and the beds are super comfy. The kitchenette is always a great feature. Unfortunately, we dealt with some ants in the bathroom and kitchen this time, which was a bit unsettling. Overall a good stay, but the pest issue needs attention."