The Ritz-Carlton, Lake Tahoe

Photo gallery for The Ritz-Carlton, Lake Tahoe

Primary image
Outdoor pool
Pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of The Ritz-Carlton, Lake Tahoe

The Ritz-Carlton, Lake Tahoe

5.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
13031 Ritz Carlton Highland Court, Truckee, CA, 96161

Explore the area

  • Popular LocationBig Springs Express Gondola7 min drive
  • Popular LocationBrockway Summit9 min drive
  • Popular LocationCommercial Row14 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)49 min drive

Choose dates to view prices

About this area

Truckee

Located in Truckee, The Ritz-Carlton, Lake Tahoe is in the mountains. Northstar California Resort and Tahoe Donner Downhill Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Donner Memorial State Park and Donner Lake. Travelling with kids? Consider Kings Beach Miniature Golf and KidZone Museum. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as snowmobiling and sledging.

What's nearby

  • Big Springs Express Gondola - 7 min drive
  • Brockway Summit - 9 min drive
  • Commercial Row - 14 min drive
  • Sierra Mountain Cemetery - 16 min drive
  • Old Greenwood Golf Course - 18 min drive

Getting around

  • Truckee Station - 17 min drive
  • Reno Tahoe Intl. Airport (RNO) - 49 min drive

Restaurants

  • Drunken Monkey - 14 min drive
  • Fiftyfifty Brewing Co. - 14 min drive
  • Fiftyfifty Brewing Co. - 14 min drive
  • Stella - 14 min drive
  • Jax on the Tracks - 16 min drive

About this property

The Ritz-Carlton, Lake Tahoe

Luxurious ski resort with ski-in/ski-out access
Ski into The Ritz-Carlton, Lake Tahoe, where you can enjoy a drink at the bar/lounge and comforts including a spa tub and a full-service spa. All 180 rooms boast fireplaces and deep soaking bathtubs, plus in-room free WiFi and flat-screen TVs with digital channels. Guests will also find balconies or patios, pillowtop beds and 24-hour room service.
The Ritz-Carlton, Lake Tahoe offers 180 air-conditioned accommodations with fireplaces and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Truckee resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include ski-in/ski-out access, a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa, Lak has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–11:30 AM: USD 20-75 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Arcade/games room
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Mountain biking
  • Sauna
  • Shopping
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 12

Outdoors

  • Dock
  • Firepit
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 75.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 55.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Fitness centre access
  • Shuttle service
  • Ski storage
  • Internet access
  • Newspaper
  • In-room coffee
  • Concierge service

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 75 per person (approximately)
  • Valet parking fee: USD 55.00 per night
  • Pet deposit: USD 20 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lake Tahoe Ritz-Carlton
Ritz-Carlton Lake
Ritz-Carlton Lake Tahoe
Ritz-Carlton Lake Tahoe Hotel Truckee
Ritz-Carlton Lake Tahoe Truckee
Ritz-Carlton Tahoe
Tahoe Ritz-Carlton
The Ritz-Carlton, Lake Tahoe Hotel Truckee
Lake Tahoe Hotel Truckee
The Ritz Carlton Lake Tahoe
The Ritz Carlton, Lake Tahoe
The Ritz-Carlton, Lake Tahoe Resort
The Ritz-Carlton, Lake Tahoe Truckee
The Ritz-Carlton, Lake Tahoe Resort Truckee

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 314 out of 471 reviews
5 - Excellent 67%
Rating 4 - Good. 82 out of 471 reviews
4 - Good 17%
Rating 3 - Okay. 45 out of 471 reviews
3 - Okay 10%
Rating 2 - Poor. 21 out of 471 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 471 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the hotel is going to claim to be a luxury establishment and charge accordingly, then they need to renovate the interior and hire/train representative staff. The guest rooms look worse than a motel and the Manzanita restaurant looks likes a diner at a rest stop. From the old orange carpet which look like it is at least 50 years old to the old furniture with chips, breaks, and scratches the rooms are totally aesthetically displeasing. Room service takes 1.5 hours. And you have to call again for utensils, salad dressing, etc. One staff member, NIELSON in particular irked us to no end with his ineptitude, lack of sincerity, and all around terrible attitude. I repeat, his name was NIELSON. He is not worthy of working anywhere in the hotel industry. He is damaging the brand and reputation in so many ways. He needs to be terminated immediately. At check in, he gave us wrong directions and sent us on a wild goose chase all over the hotel to try to get to a an unimpressive event called "Smores and Stories". He also denied us the upgrade given to American Express Centurion cardholders by stating that the hotel was fully committed. He didn't even check the availability before giving us this obnoxious answer. By the way, the next day we inquired with the Guest Services manager and he upgraded us immediately. Most egregious of all was Nielson forgot to order my niece's birthday cake when the purpose of the trip was to celebrate her birthday!
Stayed 3 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities
The rooms decor and furniture are very dated with brown grimy looking carpet and brown and mustard colors. Doesn’t feel fresh and current.
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always talk about going somewhere else for our annual ski trip but end up going to the Ritz for the last 6 years. Unpretentious hotel, beautiful view, great service (Carol delivers our bfast every year and we love seeing her, always treats us like kings and queens) and sooo convenient to go ski whenever we feel like and go back to the hotel with no hassle. We were not crazy about the food at Manzanita this time, but absolutely love everything else!
Stayed 4 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The staff at this location go above and beyond and most of them are yearly staff that haven't worked at the hotel prior. Many come from out of the country and are extremely customer service oriented. So great to see the Ritz investing in their staff. Wish the Manzanita was open earlier but food was excellent.
Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy & satisfied
Stayed 3 nights in Jan 2022