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"Beautiful hotel. Friendly helpful staff. Loved the town and the Autumn festival."

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"One of the nicest hotel i have been in Japan. Nice rooms with comfy beds. They have private Onsen so you can enjoy with friends or partner! Free drinks for happy hour!"

"the hotel/Ryokan is fantastic and the service is exemplary. The breakfast that we took, Japanese, was phenomenal. This Ryokan is very highly recommended!"

"Staff were very friendly and helpful, the hotel is is pretty new clean and very close to the station. Did not use the onsen but looks very nice. We would definitely stay again if in the area. Short 10 minute walak to the main area with loads of restaurants and shops."

"Very close to the station!"

"Great hotel. Room and bathroom are big and comfortable. The hotel is pretty new and modern. Staff is very polite and helpful. 3 minutes walking from the train and bus station. Highly recommend staying here. "

"We have enjoyed very much our stay. The room is huge. There is a two in one washer and dryer in the room, very convenient. The complimentary drinks in the fridge are refillable every day with beer, coke, green tea, and sake. There is free access to hot spring at another hotel 10 mins walk away. "

"Customer service was excellent. I was so tired from my day that I slept right past my private onsen reservation, but they adjusted the time so that I could have my first onsen experience. A very nice hotel. ありがとうございました！"