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"働いている方が、とても親切でやさしく接してくださりよかったです。"

"Very nice, clean accommodations in a beautiful town"

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"Pleasant and polite staff who is helpful."

"Absolutely exceptional service and magical location."

"Fantastic location,amazing river onsen and friendly helpful staff. "

"Good"

"The staff were lovely and "

"Hello from Australia, My wife and I just wanted to thank you for your kind care while we stayed at Hotel Kikori on November 2nd & 3rd. The reception was so helpful. I'm sorry to have asked for so much help. Thank you very much! Also the food was sooo umai !!! And the smile and care we received at breakfast time was also wonderful. In appreciation "

"The best ryokan we have ever been. The essence of Japanese hospitality and the overall vibe was unforgettable. We loved the food, the service, the room, the onsens. Truly a great place to visit and we will return!"

"A comfortable and peaceful place with private onsen"

"The staff was so hospitable and made us feel welcome and comfortable. The food was the best we ate in Japan, and cooked with love. The outdoor onsen was heavenly. A visit I will never forget."

"This hotel is close to the station and restaurants "

"Excellent Ryokan. Very friendly staff and sumptuous breakfast"

"This stay was the highlight of our trip. If you’re looking for a tourist friendly ryokan stay - this is your spot."

"Great and comfortable facility in a very quiet area. Breakfast was excellent "

"Luxury property with beautiful rooms, stunning views, amazing food and friendly staff. What a great place to stay to relax and enjoy the area. Highly recommend! "

"Spa was excellent; very quiet area. We enjoyed walking into the city. Restaurant had an assortment of dishes with reasonable prices."