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"Staff was helpful"

"This hotel had an amazing location, as it is right in the Shibuya train station. This worked perfect as we were hauling our luggage from the airport. We had an amazing view of Shibuya crossing and the city! The hotel also used luggage transportation services and were very helpful with making sure everything was correct. We would definitely stay here again!"

"Excellent location"

"Breakfast is excellent. Many dining options in hotel. They do a luggage transfer to your next hotel which is a big plus. They also have a taxi station in hotel.However rooms are pretty tiny. But for this price this hotel is good."

"Great breakfast buffet. Room was clean, and large enough for three single beds, but felt a little dated. Bathroom was a self contained unit with lower ceiling height. Shower couldn't be used on full power due to the handset rotating to either the wall or shower curtain, and it was too low to stand with head under the spray, but otherwise it was all good, and a reasonable price for Tokyo. Easy access to Shinjuku station (although a bit of a walk). "

"The location is perfect! A few minute walk to the train station and so many restaurant options near by. Rooms were clean beds comfy but basic. I was a bit disappointed when we seen the room. It didn’t match the picture I had seen online. This is a huge hotel besides check-in we didn’t have any other dealings with staff. "

"The hotel is in a residential/commercial area that has a few restaurants but nothing great nearby. The subway station is on the same block so it's convenient but you have to switch to bigger lines to get anywhere. No nightlife, quiet neighborhood. The front desk staff are just clerks - you basically check yourself in. They don't know the neighborhood for recommendations. The room was spacious and comfortable by any standard esp. for Japan. Beds were good, shower room was wonderful and we got towels whenever we asked for them. Breakfast was a good selection of Japanese and western foods. Very satisfied with the hotel but there was nothing of note around it."

"Beds are very comfortable!"

"Very quiet and perfect location. Safe and around the corner from the subway. In the high end shopping area and 3 minute walk to Shibuya crossing. Highly recommend for the traveler. "