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"Clan rooms good view"

"We had a beach view room - truly one of the best views we’ve had at a hotel before. I stayed with my partner and our dog. It was a trip for my birthday - I put this on the booking and when we got to the room they had put out complementary drinks, snacks and a plate with ‘happy birthday’ written on it with chocolate with a few chocolate dipped strawberries and a red velvet cupcake - a lovely touch! Overall a lovely hotel. However two things to note - dogs aren't allowed in all rooms - I called ahead to check before booking and was told dogs are allowed in all rooms, so booked a sea view room. I called to see if we could have the same room for both the nights we stayed (we used vouchers so had to make two bookings) and then just checked that the dog was also on the booking. This is how I found out that dogs in fact are only allowed in certain rooms. The hotel did honour the booking after discussion (I told them I was told we could stay in any room). Secondly, it’s £15 per day for parking (and we were told this was a discounted price) which I think is extortionate - I think parking should be included in the room price. Would stay again, but a few things to be aware of for future bookings! "

"Very Secure "

"Good value for money - room was perfect for what I needed."

"Check-in clerk Saturday night was outstanding. She needs to be promoted. "

"Good breakfast, very clean rooms, lovely and helpful staff"

"Staff was super! "

"You have cgarged me twice. How do I get a refund? j22pgj@gmail.com"

"The layout of our suite was weird. The frosted glass bathroom door covered two electrical outlets when open. Other than that we would stay again but would bring more UK power converters. "