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"only major issue was the shower went cold"

"Upon arrival, Pauline at reception was a sweetheart and made a personally difficult trip much easier. Very kind and helpful. We had a 2-bedroom, 2 bathroom suite which was very large and very comfortable. The room was clean and stocked with some tea, coffee, sugar, salt and pepper. The full kitchen is perfect for long term stays. The only issue are the showers. Very odd design, one had no door at all and water would end up all over the floors. They should upgrade them immediately. Besides that, the location is very convenient to the hospital, shops, freeways. Would recommend and we would return to this location. "

"Nice clean property. Walking distance to pub great food."

"Overall the stay was ok "

"First the good stuff. Parking was easy and right outside my room- good during the rainy season. The desk clerks were nice and pleasant. The bed was clean and the room itself was clean. I used the fridge, kettle and the hair dryer, and these were fine. The not so good stuff: the carpet was torn, the shower plumbing leaked and sprayed from a connection point down low, the locks on the door were non-functional (door chain with both parts screwed into the door frame instead of one part on the actual door, and a turn lock that did nothing). The worst was my room was apparently double booked so strangers were trying to get in late at night. I told them through the door that it was occupied but they came back with a clerk that proceeded to open the door until I spoke up again. The clerk quickly apologized and left but I ended up moving a chair to block the door just for some mental comfort while I slept. It was expensive for how outdated and rundown the interior was but maybe I'm just not used to Aussie prices yet. The walls are thin enough I could hear neighbors watching tv and chatting. I brought my white noise machine just in case, so I could sleep undisturbed and was glad I did. It looks much nicer in the picture."

"Decent room, not many issues but the wifi was quite patchy and the brown curtains had lots of white stains on them which was very ordinary. This was reported upon checkout."

"The room was good and the breakfast lovely."

"On check in the manager ?? had already charged my card. He charged me $30 over the expedia booking price. The manager did not seem to know how expedia worked. He tried to help by ringing expedia, which was useless, the expedia was so useless I asked the manager to hand me the phone so i could clearly explain the situation. The expedia person told me off and told me he could not speak to me, he then told the manager off for giving me the phone, I instructed the manager to hang up as this was not helpful. I rang the expedia customer service, i explained the situation, he spoke to the manager and then told me expedia is a booking service, what I am actually charged is up to the motel. How unhelpful, why would i use this booking service??? I spoke to the manager, who informed me the expedia customer service person told him, he was rude to the customer, this was not true, how unhelpful of expedia! Finally the overcharged amount was refunded. DRAMA - why would I use expedia again???"

"All was excellent!"