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"Good "

"Excellent staff, beautiful traditional inn, delicious meals, and relaxing personal onsen and rooms. Highly recommend to all. Would go back on a future trip. "

"Very nice especially the buffet dinner. The onsen provide towels for users. Staff very helpful to take photo at the lobby foot onsen. "

"Great location. Only issue was finding the car park!"

"The highlight of my trip was this hotel. The hotel offered a lot of amenities that I didn't know it had when booked originally. It's walking distance to the bus station which had shuttles from Tokyo and to Gotemba which made our Japan travel so accessible. The hotel also offers their own free shuttle that goes around different stops in Fujiyoshida along with Lake Kawaguchi so you definitely have options of things to do and places to go. The hotel also is located walking distance from an amusement park (free admission when booking with the hotel) along with a few cute theme 'parks'. The food was amazing with a lot of choices (buffet, western restaurant, and japanese restaurant). The room we booked was huge...maybe a little too big for two of us but I'm not complaining. Our room faced Mt. Fuji and we were lucky enough to have a clear view of it. I'm definitely booking here again. It was so worth it. "

"This ryokan is absolutely phenomenal. Gorgeous place with exemplary service."

"The employees at this hotel are so friendly and nice! The free shuttle bus and car was very convenient as well. As soon as we arrived to the hotel from the shuttle bus, the staff sat us down in the lounge and we were able to get drinks ans snacks! Check in was quick. I stayed in the private onsen room and it was great, room was big and clean! "

"Good view. The first night, the pillow is too hard, but changed for me the next night."

"Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍"