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"Very clean"

"The view from the room was incredible. The room was spacious."

"Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!"

"Impeccable service. The staff truly goes above and beyond to make your stay amazing! I would definitely stay here again in the future. "

"Amazing "

"Outstanding in all respects Far exceeded expectations for a large hotel Onsen. Wonderful views of Mt Fuji from room and private open air onsen. Great kaiseki dinners. Traditional Tailo drummers an unexpected delight. Service extraordinary in true sense of ometanashi. Rooms spacious and grounds spectacular"

"Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious."

"Our stay here was magical. The staff were attentive and helpful. The area was so beautiful and peaceful surrounded by forest. The public onsen was empty both times we used it so actually quite private and so relaxing!! The hotel were so kind and decorated our room for our honeymoon. The food was sublime, I would definitely recommend getting dinner, and our special fruit plate was such a sweet touch. Wearing the traditional dress and staying in the paper walled rooms felt so authentic and made our honeymoon so special. THANK YOU SO MUCH!! ❤️‍🔥"

"Architecture is beautiful - it seems we were walking into history. Service was excellent and technology inside was top of the line. We had a wonderful stay."