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"Wonderful place to stay with family. The onsen was spectacular, the food was amazing, and the staff was friendly and welcoming. Highly recommend."

"From the amenities, views, service, and overall facilities, this property is truly exceptional. The food stands out for both its quality and variety, and the spacious hot tub is a highlight. The only minor drawback is that the room feels a bit tight for four people, as it’s originally designed for two—adding two futons required removing the coffee table to create space. That said, everything else the property offers more than makes up for it, to the point where the room size hardly mattered. Even our room overlooked the stunning Lake Ashi, making the stay all the more special. Overall, it was an unforgettable experience."

"The hotel is modern and clean. My kids love the play area and the food variety they provided. Private onsen is a plus. We would like to stay there again when we are back to Hakone."

"Nice "

"Very modern and spacious. Balcony, hot tub, sauna,… Good location and breathtaking view."

"One of the highlights of my trip. Warm hospitality, quiet rooms, and outstanding food. The onsen was perfect after long days"

"Very friendly staff. In room onsen was amazing. Felt it was pricey for the location of the hotel. Shuttle service was very convenient! "

"Excellent stay. Excellent service. A1"

"Outstanding stay at this beautiful lake side hotel. Fabulous breakfast and we also stayed for the grill buffet in the evening which was great. The onsen was great too with an amazing setting. Thank you. "