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"TOO MANY ISSUES WITH THIS HOTEL SALEM ON OUR STAY. We checked-in late around 9 PM. After being outside watching 2 college baseball games in the cold, we just wanted to go to the hotel and go to sleep. The first issue was my keycard was NOT opening the door so I used my wife's keycard which worked. The second issue was the left sink was not draining, luckily the right sink was working. The third issue was the body wash container was empty so we used the small hand bar soap when taking a shower. The fourth issue was they had 2 maintenance workers come in our room in the morning to check the fire sprinkler while we were in the room eating breakfast. We checked out the next morning and the front desk person said their system was down. I informed the front desk these issues at check out so they can fix it for the next person staying in that room. I travel a lot and this was not a pleasant experience at the Hotel Salem. "

"Clean room, staff very accommodating and great breakfast!"

"Good"

"Extra clean and very well organized at check in"

"I had the spa room, and it was massive! Everything was incredibly clean and the staff was very friendly. Can't wait to come back."

"I couldn't get the TV to work it was finally fixed but then the volume didn't work. "

"GREAT place to stay in downtown Salem, in fact, the only place I would want to stay. Kiru was great at giving us directions, Reese with handling our checkout, and the nighttime security guard was great at helping me feel safe when I stepped outside for a late night uber delivery. "

"Checking in was a breeze and the attendants were all very helpful. The heavy curtain in my room was broken but everything else was clean and in good shape"

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