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"Wonderful, relaxing stay. Clean and comfortable rooms with robes and slippers provided, making spa use easier. Spa facilities good although steam room unavailable for one day - awaiting repair so no one's fault. The staff coped exceptionally well during an unexpected, regional power cut. They were excellent throughout our stay, and very helpful when we accidentally left a coat in the wardrobe. Thank you for making our short break, so relaxing and enjoyable. "

"Very friendly and efficient staff, clean rooms, lovely breakfast, highly recommended."

"Stayed at Low Wood Bay Resort & Spa for 3 nights and honestly… the thermal journey is the only reason I’d come back. Rooms are pretty meh—dated and not the cleanest. We were in room 166 and there were visible spill stains on the wall (not great), but it did have incredible lake views. It was also super convenient being so close to the elevator to take you to the spa. Read the fine print: access to the main pool (with infrared sauna + eucalyptus steam) is limited to 2.5 hours. Family time is early morning, and adults-only is 5:30–8pm, which felt oddly restrictive and honestly a bit like a bait-and-switch. We ended up booking the thermal journey + massage for $400, which is a lot. That said, the spa itself is next level—one of the best I’ve been to. Outdoor hot tubs, multiple saunas… highlights were the wood-fired sauna, salt sauna, indoor whirlpool, and the “Lost in the Clouds” massage (incredible—should’ve gone longer). Food at the hotel is subpar. We couldn’t get into Blue Smoke because I didn’t book in advance but overall options were limited. Breakfast is included (7:30–10am), but it’s the same spread daily and just okay. £12/day for parking. Location is great—about 10 minutes to Ambleside and Grasmere—but you’ll definitely need a car since there aren’t good dining options on-site. If you enjoy walking, there are beautiful hikes and trails right outside the hotel, which was a big plus. Staff was friendly."

"The place was falling apart the roof was leaking and the whole place smells, the rooms were basic but the beds were like sleeping on a lump of stone even immigrants would avoid this place like the plague."

"The hotel is situated on Botchergate, Carlisle central pub zone, and the noise/music from the pubs literally on the corner not even 50m from our room windows is horrendous. We had an adjoining door between our rooms, and listened to a bunch of lads from 1pm onwards talking all night! The attic room upstairs, could hear every footstep (paper thin walls) Then people drunk screaming in the alleyway! Bathroom was horrendous! (Something out the shiny water m134) With a bath shower setup (yeah, shower curtain) and couldn’t even have a bath!. Place smells, and carpets bare. It’s just rundown, and £116 for the nught. Let down tbh."

"Pleasant experience overall. Staff was amazing and very helpful."

"Good location, staff were great. Only downside is having to share a table with other guests at breakfast. "

"Only stayed one night but room was clean, staff were friendly and breakfast was good"

"The hotel was beautiful, rooms lovely and clean! The swimming pool and spa facilities, steam room were very good and very relaxing! The food at the FYR restaurant on site was lovely and reasonably priced aswell. The only cons I would say is that the drinks at the bar and and the pool are very expensive, considering the amount you are spending on everything else, in my opinion they don’t need to be that expensive. Overall had a very relaxing weekend, and I would return."