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"Room was bigger than expected. Bathroom recently renovated. The location is excellent. "

"Close shops and public transport. Loved the pool area. Friendly service"

"Room was small, old, horrible worn carpet and paint. Very disappointed and won’t stay again. Staff were lovely and helpful. "

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"Yes the pool was great "

"Location was excellent, the staff were great, and the facilities were very good overall. However, the room had not been properly cleaned when I arrived. There was rubbish under the bed, handprints on the large mirror, and old room keys that looked like they were covered in marinara sauce. Aside from that issue, the stay was good."

"Modern and clean room close to the train station and Skybus. Plenty of food options around the hotel. I wish they had more staff on because no one wanted to say hi and they were always under the pump."

"I almost always stay at the Grand Hyatt when in Melbourne for work trips. The location can't be beat and the service quality is consistent. The rooms are well-equipped and super spacious. "